[Resolved]  LG Electronics — lg team not responding - poor service

Address:

Authorized Service Center – LG Electronics India Pvt ltd. Sehaj International, E-9, Sita Puri, Near Dada Dev Hospital, New Delhi 110045, New Delhi, Delhi, 110045

This is to inform you that my name is sohan singh rawat and i had purchased one refrigerator from lg in 2017, now my refrigerator compressor has been not working from last 18 days. I had register online complaint at the show room where i purchased the fridge (Apollo sales corporation lg shoppe – rajapuri, opp dwarka sec 5) on 27th mar 2019 but still there is no action taken care by them (Mrs hina is executive there – mob [protected]). Only one executive if visited my home and take photos of the fridge and invoice. Now i am calling on the numbers which they have provide me, they did not receive my calls even call back. When i called to show room they divert the case to 3rd party (Authorized service center – lg electronics india pvt ltd. Sehaj international, e-9, sita puri, near dada dev hospital, new delhi 110045) there are 02 guys mr sharma ([protected]) and mr anil ([protected]) who is taking care of public dealing, i am trying to call him from last 17 days, 1000 of calls made by me but he did not pick up the call, only one time he pickup my call and when i asked for status he puts the call on hold. When they picked the call and put call on hold. If again pick up the call they says it will take 15 – 20 days please escalate it to further, we will not help you in this regards,

Request you to please take stick action against the culprit person on urgent basis. We all know the we are entered in summer season and there is too high requirement of fridge, without fridge we can’t eat and drink properly. Invoice no – dw/r-0553 invoice date –[protected] shop from where we purchase – apollo sales corporation lg shoppe – rajapuri, opp dwarka sec 5 regards, sohan singh rawat mobile no [protected] / [protected] address – flat no 609, dda flats, lokh nayak puram, bakarwala, new delhi

Name : sohan singh rawat
Email : anil. [protected]@comviva.com
Mobile : [protected]
Address : flat no 609, dda flats, lokh nayak puram, bakarwala, new delhi
City : new delhi
State : new delhi