[Resolved] LG Electronics — lg tv 32le5500 motherboard no support | |||
Hi, I have lg led tv model 32le5500. It was bought around 2012. Recently it had problem that there is no display and complained to lg service centre and they visited at home and informed me that the mainboard of this tv is at fault. The service guy informed me that he'll call his office check for this spare part and will inform me. And he informed that this spare part is no longer available with lg??? And therefore my tv cannot be repaired??? Lg discontinued the model and stopped the supply of the spare parts for this model? I was told we should give this tv in exchange offer and buy new lg tv but i would get only rs 1500 for the old tv Now i'm surprised and confused that within 6 years of product there are no parts available for my tv? And i'm not sure what to do with my 46500rs (At the time of purchase) worth of led tv? I trusted lg for most of my home appliances and tv and my trust has been shattered by lg - i'm shocked at this response from a reputed company. Could someone give me a solution about what to do about this? Pl fix my tv - we paid from our hard earned money Was this information helpful? | |||
Oct 15, 2018 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 14, 2018 LG Electronics Customer Care's response Dear Customer (mdaterao), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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