[Resolved] LG Electronics — regarding discontinued spare parts and service | |||
Hi, i brought my lg inverter front load washing machine on 2015, it has a logo of 10 years of warranty logo given by lg, initially its working fine after two years gasket was damaged and i rise complaint with service team they came and visit, they said your model number was discontinued providing the spare parts, you pay the amount we can fix gasket of the another model with some altering (cutting some excess parts )there is no problem occurred to you sir( i have audio records of local lg service center) i said ok if no problem will occur .With in short time my clothes in the washing machine was damaged due to stunk in the gasket and drum(i have clothes pics and physical item also) i have lose so much amount because of lg. i send so many email to lg service India initially they said we will resolve later they are not responding, and one more impotent is every machine coming out from company they provide to the power card of washing machine a tag that indicates date and bar code, manuals with bar codes on top of it .I lose the original bill i ask him to provide new bill he gave new bill (if you need he can also come and say he brought from his store he is authorized dealer to LG, bill has phone numbers and tax number ). my lg request no=RNP[protected]. Was this information helpful? | |||
Jun 17, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support May 17, 2019 LG Electronics Customer Care's response Dear Customer ( pavan.[protected]@gmail.com), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
3 Comments | |||
Comments
I purchased a Fully Automatic Machine. it's work not good as we wish. This is very costly other semi machine . Semi machine is better work than fully automatic machine. so my question is that why we purchase fully automatic machine.
Reply
5 days expired but the mother board of led tv model no
lg 32ln5650 led tv have not been replaced by lg servicing centre, siliguri with cost to be borne by me.
The quality of the product is not satisfactory.
Please the mother board immediately.
lg 32ln5650 led tv have not been replaced by lg servicing centre, siliguri with cost to be borne by me.
The quality of the product is not satisfactory.
Please the mother board immediately.
Manik Lal Majumder's reply, May 9, 2019
please replace the mother board immediately/
Hi,
My home theater HT916TA optical port not working (part is EBR[protected]. As per the service center in UAE this part is discontinued. How can I get this part now ? I don't want to through my good performing sound system.
Please help
GIGI GEORGE
[protected]@alshamssecurity.com
SHARJAH
UAE
My home theater HT916TA optical port not working (part is EBR[protected]. As per the service center in UAE this part is discontinued. How can I get this part now ? I don't want to through my good performing sound system.
Please help
GIGI GEORGE
[protected]@alshamssecurity.com
SHARJAH
UAE
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