[Resolved]  LG Electronics — Replacement the product

Address:

560060

I have purchased LG Refrigerator Model no:GL-U372JPZL/2016 from Croma Banashankari
Bangalore on 31st Oct 2016. They delivered on 2nd NOv 2016.After few days(like after 20 days) i was facing cooling issue so I called to customer care regarding this.Technician came and found the defect in Compressor and its very noisy too. From 20 days we are not getting proper response from the concerned people After investing huge amount on this why the hell i should suffer.. I have demanded for replacement of product through mail.I have sent mail to Deputy Manager Neeta linz, but there no response from him.I requested LG company to take back their product and claim full refund with penalty for harassment.If my issue is not resolved, if this is the case then I would be forced to take drastic action including compliant in consumer court.
Very irresponsible customer service & low quality product(Urgent attention needed)
A bad experience with LG...this is the company with poor service and customer preference..it is bad experience to have an LG product I have been complaining for last 20 days but people of LG are least bothered.On further inquiry they told me to contact area head Mr Thalvamani whose Phone No [protected]. He never pickup phone.I tried hundred times on different time.This is the situation. please replace it immediately or i am lodging complaint in consumer court.

Regards,
Pradeep
mobile no [protected]
email:[protected]@gmail.com