Subject: URGENT: Service Failure and Delayed Installation
Dear LG Support Team / Management,
I am writing to register a strong complaint regarding the absolute lack of service and delayed installation of my newly purchased LG TV.
Despite completing my purchase and receiving delivery, no installation technician has arrived, and I have received no proactive updates. This total failure to meet service commitments is completely unacceptable and has caused immense frustration.
Please find the purchase details below:
Product: LG TV
Date of Delivery: Oct 30, 2026
Contact Number: [protected]
I demand that this request be escalated immediately to the service head and that an installation technician be dispatched to my residence within the next 24 hours. If this issue is not resolved immediately, I will be forced to cancel the order, demand a full refund, and take this matter to the Consumer Forum and social media platforms to highlight this pathetic service.
I expect a prompt callback with a confirmed appointment time today.
Regretfully,
P Shanmugam
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