[Resolved] LG Electronics — TV problem- white spot coming on TV screen | |||
Dear sir, I purchased LG smart TV with model no. 47LB6500 for almost 85000 it worked well still 1 yr but just after 1 yr one white spot started appearing on TV screen, we contacted local distributor, PRAVIN AGENCIES, HADPSAR, PUNE from where we had purchased the TV, the serviceman for TV came and he told us that it will require almost 10000 Rs for repairing the same & if not repaired TV'S full screen will become colourless like that spot. Hence from your sites platform just one question to LG that if your TV is only able to sustain for 1 yr then why LG is asking this much money, keeping this much prize.and this problem is not only with my TV but most of my relatives & friend circle using LG TV'S are facing this problem. I wanted to tell LG that please learn something from companies like HONDA, Toyota if there is anything problem with single fuel injector they recall all there cars & repaire the problem, if LG is reflecting themselves as big electronic brand we the customers don't expect such bad experience from your side. And with this type of experience I am not going to refer anyone this brand from here onwards. Totally disappointed with poor quality provided from LG. Local distributor is also asking for money for repairing. I am waiting for Help Please help me out My contact no. [protected] Thank you. Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 LG Electronics Customer Care's response Hi AtulyaWe regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly. Regards, LG Customer Support Team | |||
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