[Resolved]  LG Electronics — unethical behaviour and fraud by lg

Address: Kolkata, West Bengal, 700020

I have ordered a lg purifier 2 years back and the water was totally sour. I complained about it in lg but no one bothered. Everytime the service person used to come and do nothing and just go, ultimately we decided to bring the jars and drink water. Now as we have shifted to another place, i decided to pay 15000 and changed the entire filter from lg and i did that and again the water is sour. We are calling in lg from so many days they are continuously sending the same engineer and when we are asking supervision for some senior engineers they are not bothering and calling back. This problem is continuing from last 2 months and they are not solving the problem at all. I am from a very middle class family and lg is cheating on us i want justice please help.
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Nov 25, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
LG Electronics Customer Care's response
Dear Customer (Triptisethia),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
 
1 Comment

Comments

We bought lg OLED Tv from Kohinoor electronics and what sound we had heard at the showroom we don’t got that after installation at our place we Complaint regarding this but we are not getting proper replies so we want the product to be replaced so let us know as soon as possible

Sagar Anandpara
[protected]

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