I bought LG 25SR50F full hd monitor from LG website.
The product was faulty. It intermittently goes black randomly while doing anything. Sometimes just on desktop, other times when browsing web and like that.
Very disappointing product and even more disappointing after-sales service from LG. Despite trying multiple troubleshooting steps the problem remained unresolved. What is particularly frustrating is LG’s lack of effective support in resolving the issue. Instead of addressing the problem, my service ticket was cancelled without my consent, leaving the issue unresolved.
A product that develops such a serious display problem, combined with poor customer support and a ticket being closed without the customer’s approval, reflects very poorly on both the product quality and LG’s after-sales service. I expected much better from a reputed brand like LG.
There are several such complaints on technical websites like Reddit superuser, techenclave and so on. Many LG monitors have this issue.
I request fellow buyers to stay away from LG products.
Even check amazon how many negative reviews are written on bad product and bad after sales service.
Thank you for reading. Was this information helpful? | 
Post your Comment