Liberty Shoes — company not sent one item out of order of 4 items

Website:

libertyshoesonline.com

Regarding my order #[protected] and revised order # [protected]
I sent this order with full online payment of rs.930.82 on[protected]. I received 2 items out of 4 on[protected]. I sent mail to company in this regard.
I again received 1 item on[protected] amd 4th one again not sent. I again sent mail to company in this regard. I called on company representative phone no. [protected] in this regard. I was told that due to quality issue 4th item is not available. Your balance of rs. 158 will be credited to your liberty account. I requested to send 4th item of smaller i. E. 6 size. The representative agreed and revised order # [protected] on[protected]. On liberty site my order is confirmed but till date not dispatched.
I have repeated requests by mail and phone but no result. Company not responses any mail or calls.