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Liberty Shoes — defect in product

I have purchased formal shoes (Article name - agk-02), (Material code[protected], (Colour - brown), amount rs.1800/- on 14th feb 2018 from liberty showroom modinagar.
Shoes are not at all comfortable. Material of shoes is also not good enough as when i wore them first time, i found heavy wrinkles on them and my ankle also got damaged by wearing them. I complained at the showroom already but after that also that product has not been improved till now.
It is my humble request to kindly see the matter otherwise it may cause harm to your name and fame. I hope you will take an appropriate action very soon.

Thanks and regards
Kalpit dubey

defect in product

Complaint Status


[Mar 05, 2018] Liberty Shoes customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I Dinkar Bhoir, has booked men's walking and running shoes (1+1 OFFER) inwgite color, today (26.03.2018) i had received and was in brown color, so I request you please change the same

Order No..: WH69445

Contact No..:[protected]

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    Customer satisfaction rating
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    Liberty Shoes Phone
    +91 18 4329 6555 [Customer Service]
    +91 18 4225 2533 [Head Office]
    +91 12 4461 6200 [Corp Office]
    Liberty Shoes Address
    2nd Floor, Building No. 8 Tower-B, DLF Cyber City, Phase-II, Gurgaon, Haryana, India - 122002