Liberty Shoes — Force 1- White Shoe Quality Issue

Hi,
I bought Force 10 White and Black shoe on[protected] at Kamahalli Liberty Show room Bangalore.
Black shoe he is wearing daily . White shoe is weekly once. As he received white uniform after a month, he wore white shoe from mid of July month only.
After used for couple of times, the outer skin starting coming out. Unable to clean or polish. Contact liberty customer care email along with Invoice and shoe image. But still no proper response. But Force 10 black shoe is still good. When I checking internet for similar issue, same Force 10 white shoe some other customer raised issue. It look like quality issue. Inv No.2513