Liberty Shoes — force 10 women's pink sports shoes

Address:	394515
Website:	liberty

Respected sir/madam.in india online shopping business is growing very fast but who oversees the rules and regulations regarding the quality and service of the product they deliver to the customer. We have been supplied fake (Duplicate) 'liberty' sports shoes which got torn within 2-3 months and company's return policy says it must be returned within 15 days now in the item such as shoes how can you check the functioning, quality workmanship in 15 days i would request you to look into the matter and arrange to provide justice for the inconvenience caused to us and dishonesty shown by liberty because they have supplied fake product to us so that they must learn the lesson that the customer who had trusted while purchasing thousands of products should not be treated like fools otherwise indian public would loose faith from online shopping and the digital india dream of honourable pm shri narendra modi will get affected resulting loss to the economy. We are confident that stern action would be taken against liberty and original and new action shoes are supplied to me so that we may restore our faith in online shopping and regulations towards online suppliers. Please find the attached file for the photos of torn shoes for reference. Please refer to the below mentioned email sent to liberty regarding the refund of the product for your ready reference

From: "online support"
Date: 28-dec-2017 11:52
Subject: re: liberty shoes: new order # [protected]

To: "siddhartha jain"
Cc:

Dear customer,
Sorry to inform you but as per policy we can't exchange/return the product.
Thanks & regards
Liberty shoes ltd.

On 12/27/2017 11:14 pm, siddhartha jain wrote:
Also please find the attached photos of torn shoes

On wed, dec 27, 2017 at 10:50 pm,

Siddhartha jain wrote:

Respected sir/madam,


Liberty is world known brand.
We value and salute your brand and wearing shoes for last 40 years and we did not complaint even a single time.
But this time very sad to request you that liberty shoes we bought in june used from august 2017 and in two months o[censored]se it got torn from both sides.
I and my family used every item of liberty whether shoes, sandal, chap-pal without any defect or problem.
I heartily request you to please arrange to collect old and fake shoes dispatched by your seller, agency, distributor.

I am confident your company will look into this matter very sincerely and sensitively and take quick and appropriate action and will do justice to me without any ego or fault finding approach.

Thanks and regards
Sanjay jain
[protected]