Liberty Shoes — Poor and pathetic quality of shoe and irresponsible behaviour of your sales head manger Mr.Ravi kumar

Address:

liberty stores kakinada-andhrapradesh

Hi, Sir, Madam..

With reference to my verbal conversation, mailing watsapp & customer care contact number non response since 2 days to many number which u have provided in google and on bill.

Summary : I bought liberty shoe ref- JP-B07 43/9 from your liberty stores at kakinada andhra pradesh.As on 09/10/2022 i have visited your stores to show the damaged shoe, for which the outlet inchargeMr. Jeeva have responded and forwarded the complaint further to his superior, Waited for hour of time, He said sir ill look into it by tmrw morning will call u.I have waited till evening i called him and asked about the shoe for which he said sir it is in discount cant help, i asked his superior number he has given and spoken to him he is in travelling unable to cope up better, Next day i have visited ur store and spoken to the store in charge he said sir i have got message that replacement is not possible, service is there, i asked will it be ok with service bcoz physically me and ur in charge have saw the damage of the shoe cant be do any service, later ur manager Mr. Ravi kumar hopefully he is sales manager he messaged to the store manager tell him to buy one more and get 15% discount, I don't know how can he say like that. I request u all to please look into the images, forwarded written complaint to [protected]@libertyshoes.com [protected]@libertyshoes.com but no response.No one have received my calls for the given contact number on the bill and searched in google, Mr.Ravi kumar is just looking my watsapp messages and not even bothered to reply .