Liberty Shoes — sleeper damaged within 1.5 months | |||
I have purchased Senorita Women slippers on 01 April 2018 from liberty shoes ltd. sector-14 panchkula. During the purchase it was committed to me that there will be 3 months exchange if any damage is found in the product. Now sleepers were damaged within 1.5 month and as i was not in the city i was not able to report in may but when i have went to the dealer on 3rd June 2018 they asked that according to company policy we will not exchange the product and we will only repair it. Now i want to ask that if your policy claims for 2 months then why during purchase i was committed for 3 months. If i was already aware that exchange policy is of 2 months then i given it to somebody else to visit the store. Now store dealer is saying that they will do pasting but its leather for which i have purchased is removing. Now how can you justify that the leather will appear pasted and will you guarantee me that it will not remove again. I am attaching pics of my sleepers along-with Bill. I hope you will help me out in this regard. Was this information helpful? | |||
Liberty Shoes customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I purchased gliders JASON-1 from ur store . Its billede me rs 1299. But the online price in ur site is rs 909. Pls do the needful.
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