Liberty Shoes — Unacceptable behaviour of the liberty store manager at hsr layout, sector-1, bangalore

Address:Bangalore, Karnataka, 560102
Website:www.libertyshoes.com

Hi
I had purchased a pair of school shoes for my son on 31/05/2016 from hsr, sector-1, bangalore. Within less than 10 days, the sole of the shoes started coming off. I was informed by the store manager that they will service it and i should visit him after 2 weeks or so as the service guy is out of station. Ok.
Then i handed over the shoes for service to the store manager after 2 weeks or so, the shoes were not repaired properly. It was highlighted to the store manager the same time but since my son has just one pair of black school shoes, i could not afford to leave it back at the store. Again today, i went to hand over the shoes for repairs, this time the velcro has also come out completely. He started misbehaving and told lies and was very unco-operative. Please look into this matter and let me know if you need any more details.
Regards
Navin
Was this information helpful?
No (0)
Yes (0)
Liberty Shoes customer support has been notified about the posted complaint.
Complaint comments 

Comments

LIBERTY SHOES is worst company. IT IS FOOLING CUSTOMERS, My money has been wasted many times. No more same quality as 10 years ago. I think thy sell CHINA made shoes. This company is using v cheap raw material for sure thats why shoes are breaking in 1-2 uses only. Don't buy again.

Very Rude Store staff, Also no customer service number works...no body answers in KUTAIL/KARNAL number and in email no one answers.

They are looking for innocent customers like us to STEAL OUR HARD EARNED MONEY...

FRAUD, CHEATER COMPANY LIBERTY SHOES LIMITED

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Liberty Shoes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    274
    Pending
    0
    Resolved
    34
    Liberty Shoes Phone
    +91 18 4329 6555 [Customer Service]
    +91 18 4225 2533 [Head Office]
    +91 12 4461 6200 [Corp Office]
    Liberty Shoes Address
    2nd Floor, Building No. 8 Tower-B, DLF Cyber City, Phase-II, Gurgaon, Haryana, India - 122002
    View all Liberty Shoes contact information