My self Tejshree Jadkar purchased your membership in July and as per my conversation with Kirti your life cell employee she said that my hospital (Vaishnavi ) is registered with life cell but after purchasing your membership My hospital declined any registration with life cell as they dont entertain any of this, And due unfortunate circumstances i am no more interested in continuing the same. Firstly i requested for a cancellation on the call. I was told to send an email.
Before my EMI deduction date i had informed 1 month back that i need to terminate this account but i didnt receive any mail from your end and my first EMI got deducted. How can you guys deduct my EMI where i had not used any of your service.
Later i was informed that i will be charged inr 7500 for cancellation. Really!!! How can you ask for something i have not used. You have not provided me any service yet then why would i pay you this amt. After several reminders and conversation i had with your useless support staff from lifecell i demand a full refund of money paid for lifetime policy as i have no trust in your company, staff and its services to provide any assistance in case of any medical emergency for which the policy was taken at first place.
I demand a refund along on priority as i have not availed any of your services yet. Neither the samples have been taken nor has been processed. This is really very disappointing that none of the staff is understanding the issue rather they are sending me templates. Just copy pasting the same templates again and again. Pathetic experience. Pathetic company. Was this information helpful? | 
CRM NO :[protected]
This policy was sold to me by giving me wrong info about Vaishnavi hospital registration with life cell.