ADVERTISEMENT

[Resolved]  Lifecell International — Unable to login to my account with my registered Mobile

Sir, I'm a customer of Lifecell international and my CRM number is[protected]. I have opted for plan of convertible ASF to LTP Dual storage.On 05.01.2020 my cheque was cleared of Rs 33, 000/- vide cheque no:417261. I haven't received any recipient regarding the above cheque clearance till now and I'm unable to login with my registered mobile number too..I have totally paid an amount of Rs 54, 990/- till now and the response from the Lifecell international is not upto the mark. I have a doubt whether it the plan is renewed to LTP or not. If it is renewed why the Lifecell international haven't provided the recipient for clearance of the above mentioned cheque and the updated plan to my email. And finally why I'm unable to login with my registered Mobile number and error is aslo attached is while logging and throwing an error as could not find customer account.I have called to the customer care and response isnot upto the mark.This is a serious issue and if the settlement is not done within a short time I'm going to take it further to higher levels..
Was this information helpful?
No (0)
Yes (0)
Aug 3, 2020
Complaint marked as Resolved 
Issue as been resolved and I'm able to login with my registered mobile number
Aug 03, 2020

Complaint Status

Lifecell International customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
Lifecell International Customer Care's response
Dear Mr Sandeep, as discussed in call, we would like to inform you that the plan opted during enrollment was LifeTime Plan and cheque has been cleared and Statement of Account has been shared with you and kindly login using your registered mobile number or email id to view your payment &plan details and sample status.
Issue has been resolved. Feel free to revert us back for further assistance required
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Lifecell International
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    179
    Pending
    49
    Resolved
    126
    Lifecell International Phone
    +91 44 4293 5353
    Lifecell International Address
    16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai, Tamil Nadu, India - 600017
    View Full Information
    ADVERTISEMENT