Lifecell International — Commitments are not fulfilled and very poor service

My Baby was born on 13 March 2020. Before taking the policy salesmen were roaming around me but once i booked and paid amount. Nobody is ready to listen me for anything.
Actually they commited for some utirine tests
As complemantry and commited for some gifts after taking policy.
Now, point is not all about gifts, i am worry that weather they preserved my baby' stem cells or not.
The contact person who sailed me this product is not accepting my calls and customer care is not able to resolve this.
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Lifecell International customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2020
Lifecell International Customer Care's response
Dear Valued Client

Kindly share your crm no or registered mobile number to look into the issue
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