Comments
Hi,
We are facing the same issue @Lifecell. In July 2020, their sales representatives used to call us daily even at 10 pm at night to sell their plan. Mandeep Saini, a representative had promised us a stroller and a total lifetime plan with 54000 rs. We made a payment of Rs. 23, 990 (CRM no.[protected] initially and he commited next year at your child's first birthday, you will get a link for remaining payment of Rs. 30000. They haven't given us any stroller and also now that we are trying to make the remaining payment of Rs. 30, 000 but the customer care executives are denying that their database is showing a different plan for us, i.e. we have to keep paying Rs. 4000 annually for 75 years. We have got frustrated after raising innumerable complaints, but have not got any response from them. Let us know if you get any solution to this.
Thank you.
Dr. Priti
We are facing the same issue @Lifecell. In July 2020, their sales representatives used to call us daily even at 10 pm at night to sell their plan. Mandeep Saini, a representative had promised us a stroller and a total lifetime plan with 54000 rs. We made a payment of Rs. 23, 990 (CRM no.[protected] initially and he commited next year at your child's first birthday, you will get a link for remaining payment of Rs. 30000. They haven't given us any stroller and also now that we are trying to make the remaining payment of Rs. 30, 000 but the customer care executives are denying that their database is showing a different plan for us, i.e. we have to keep paying Rs. 4000 annually for 75 years. We have got frustrated after raising innumerable complaints, but have not got any response from them. Let us know if you get any solution to this.
Thank you.
Dr. Priti
Lifecell International Customer Care's response, Jul 26, 2021
Verified Support
Dear Priti, We have received the payment of Rs 30, 000 and issue stands resolved from our end
Feel free to revert us back for further assistance required
Feel free to revert us back for further assistance required
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