| Address: | Bangalore, Karnataka, 560076 | | Website: | Lifecell.in |
Lifecell's after sales service is truly poor and inefficient when it comes to money matters.
We lost our baby in the 8th month of pregnancy but by then we had already opted for stem cells preservation through lifecell. Though we made a request to cancel the preservation by submitting necessary doctor's certificate about baby's death and asked for refund, it has been over 3 months and about 40 mail exchanges, but still not received the full refund. Out of about inr 23k, still there is about inr 7.5k to be refunded. We keep receiving some general response saying your issue is getting addressed over mail when we follow up. The sales representative who had interacted at the time of making sales has vanished and unable to reach on call or whatsapp.
While we want to forget about the unfortunate incident of losing our baby, lifecell seems to enjoy keep reminding us about it by not resolving the issue or not settling the refund.
I seriously feel lifecell folks are shameless and don't care about customer after getting their business! It is such a frustration with lifecell.
Adarsh
Bangalore Was this information helpful? | 
Regards,
Adarsh
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