| Address: | 600017 | | Website: | www.lifecell.in/contact-us |
They informed me in the month of January 2016 that the stem cell sample is contaminated and if we wish to preserve or discard. We have informed to discard as there is no guarantee of the contaminated sample to be recovered in future. We have paid 17990/- while booking, and when asked for refund due to contamination and discard, they said only 3500/- will be refunded. Its been more than 2 months since they said 3500/- will be refunded in my bank account and even after following up in several mails/calls, they sometimes say it is refunded w/ ref[protected]KE5. When I said there is no refund they asked for the bank statement, which I supplied but again silence. After few follow up, they again repeated the same question and reply. Now they say they are checking with the concern department ref CRM NO:[protected] on 6th April and still have not reverted back.
This company is a cheating company and if they can't process a simple request in 3 months, no one should expect to have the cord/stem given when needed. I believe they are just minting money on the same of cell preservation and this company should be sued for harassing customer. Was this information helpful? | 
Post your Comment