Lifecell International — payment/ harassing with calls

Harish1984

from Mumbai, Maharashtra

Address:

560004

Hi i have made the payment, but they are calling continuously and saying the amount has not been paid and i have the invoice payment proofs, the call proofs made and also the confirmation from the lifecell finance team that the amount has been payed. They are harassing me with call without validating the data base. Please let me know if i need to share the screenhots of calls and smss which i am getting. I informed them multiple times but no help.

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Lifecell International customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

Lifecell International Customer Care's response Dear Mr Harish, as discussed we sincerely regret for the inconvience caused. We have updated in our system and you shall not recieve further reminder calls. Feel free to revert us back for further assistance required

Dec 07, 2019

Updated by Harish1984 Do not give generic responses.. Can you tell me my crm id..without knowing anything how do you comment...Will not close this case

Verified Support

Dec 10, 2019

Lifecell International Customer Care's response Dear Mr harish, as discussed by Mr Sathish kumar, the number has been removed from reinder calling list and you shall not recieve further reminder calls. Feel free to revert us back for further assistance required

Dec 11, 2019

Updated by Harish1984 No I am sorry its not happing, I am still getting call and latest message showing the same, I got this one just now and Mr Sathish has been telling the same to me for last 1 month. Even after you posted that I wont receive any communication with respect to payment why am I getting this? I would like to take this issue to next level . i have been harassed by your call center guys and message . tell me why I got this again today

Dec 28, 2019

Updated by Harish1984 See these set of people do not respond even after 20 days they know its there mistake.I still get calls and SMS's regarding the same.

Verified Support

Jan 07, 2020

Lifecell International Customer Care's response Dear Mr Harish

As discussed, the number has been removed from reminder calling list and you shall not recieve further reminder calls. Feel free to revert us back for further assistance required.