[Resolved] Lifecell International — poor services of life cell
P
Prashanth Srinivasamurthy
from Jaipur, Rajasthan
Address:
Bangalore, Karnataka, 560067
My wife delivered twins in april 2017 in bellandur cloud nine hospital. I opted for stem cell storage of both the babies and payment was made. Stem cells were collected. One report came to my address without twin identifocation after 1.5 months. I requested the representative to get it corrected, where she was found un useful in resolving the issue. Other baby report dint turn up even after 4 months. I followed up continously with chennai lab and understood the other baby's report is not approved. I was worried and requested them to check on priority. Last to last week i received the report. There was no twin identification. Im trying to reach the representative where they dont answer the calls. I have requested to talk to the manager, but no one is there to help me. If anyone from lifecell reads this feedback by chance please reach out to me.
Prashanth
[protected]
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Sep 21, 2017
Complaint marked as Resolved
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Lifecell International Customer Care's response Dear Mr.Prashanth,
We are in receipt of your concern. Our customer service representative shall connect with you shortly.
Regards
Team LifeCell
Verified Support
Aug 21, 2017
Lifecell International Customer Care's response Dear Mr.Prashanth,
We understand that our customer service team had discussed and resolved your concern. As requested the details is also shared to your registered email id, request you to check on the same.
Kindly acknowledge us on the closure of the raised complaint.
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