[Resolved]  Lifecell International — query: (crm no[protected] specify reason for ecs payment not deducted this year from bank

Address:

Vadodara, Gujarat, 390002

Dear sir/mam,

I am one of the reputed doctor and have opted your company for storing the lifecell of my beloved grand daughter tanushree ashish vaidya.

I have already submitted the ecs form for the life cell taken during the initial stage. Every year ecs was being deducted from our bank account. But this year in 2018 ecs deduction call from your end was not at all being sent from our bank account.

I received the communication call from your end that u had sent cheque ecs no.[protected] for ecs deduction dated 21/06/2018 and due to insufficient balance in our bank account, ecs had been bounced.

Whereas with the confirmation with my bank manager and after making entry in my passbook, it clearly states that even though it had enough sufficient balance of more than rs.100000/- in our bank account as on 21st june 2018, there was no ecs call made from your end.

Very sorry to say but i am very much dissatisfied by your services. Being a doctor and a senior citizen if i had to visit my bank thricely for such things then how could a customer believe in your services.

Request provide the valid reason as why the ecs was not being deducted on
21/06/2018. Further also clarify as whether next year the ecs will be deducted or not from my bank account??

I am hereby attaching the proof of my bank account statement for last one year. Last installment was being deducted on 21/06/2017 of rs.3500/- then no installment is being deducted current year as on 21/06/2018.

With best regards,
Dr. (Mrs.) harshavina jayprakash vaidya
10, eastern society,
Fatehgunj,
Vadodara-390002
Mobile-[protected]