Lifecell International — Stem Cell Preserve

Lifecell International — Stem Cell Preserve

A anuj.singhi from Noida, Uttar Pradesh Apr 26, 2023 Aug 9, 2023 This thread was updated on Aug 9, 2023

The company is trying to make money by charging hefty late fees from the customer even if the payment is getting delayed by single day. They are not informing customer to make the payment and only after the due date is passed even by one day, they start making 100 calls in a day and force them to pay fine of 5600 (yearly charge is 3500) which is more then that of maintenance charge. Then they start offering you multiple package if I don't want to pay fine to lure customer to pay more money for packages. The company executive is harassing us and forcing us to make payment along with late fees. We need help from this forum in order to stop this malpractice of looting customers and harassing them. Was this information helpful? No (0) Yes (1)
Lifecell International customer support has been notified about the posted complaint.
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Lifecell International Customer Care

from Chennai, Tamil Nadu

Apr 26, 2023

Verified Support

Dear Anuj Singh,
Greetings from Lifecell! We are sorry to hear about your experience. We understand that your concern is regarding suspension charges. Please share your CRM number. We will look into the matter and get back to you as soon as possible.

Regards,
Lifecell

anuj.singhi's [Complaint's author] reply, Apr 26, 2023

CRM 160004700031

MadhuParesh

Aug 9, 2023

I am facing the same issue. These people are taking advantage of customer's position and trying to corner them and mint money. This is outrageous and unacceptable.