Lifecell International — Subscription issue

I have been conversing with Mr Raman since 15 days, I have been explaining him that my baby's blood tissue was discarded due to no growth which was informed to me by an email in the year 2017.I have been getting calls from different executives who were totally unaware of this fact! Surprisingly though, as only based on a trust factor the process is been done as we can't see the exact reason for which we are paying the money for.Further Mr Raman said that he still don't know what Is the amount that I have to pay as only blood stem is being preserved.
Furthermore, most shockingly I have been mailed with some unknown mail recipient Name Sivaranjani Krishnan requesting to the same amount as is shown due to me.Where we trust you with our baby's future, with this kind of attitude and callousness from your side makes me think if I would like to renew my membership!! Utterly disappointed with Lifecell, will make sure not to recommend it to anyone.I further advise you to resolve the matter asap!!

Regards