Nov 04, 2022
Updated by Vartul Agarwal Hi Flora/Ramani,
Again got the below email from Lifecell. Can you confirm that I had not given the PDC of 25000 dated 2nd may 2022 to Lifecell in October 2021? Because if you refer to the attached screenshot (sent by Ramani) then you will see that you has only send the screenshot of PDC. Though you have written that you received it on 24th November 2022, but that is not possible as we are still on 4th November 2022 so I believe you had received it on 24th November 2021.
How does the below email justify that lifecell is giving correct information and is not cheating? My simple question is if there was discrepancy in the cheque then why it was not returned to me and asked for another PDS cheque? Why should I now pay GST for payments team of LifeCell not doing its work?
Dear Valued Client,
Greetings from Lifecell!
Further to your query, we would like to inform you that we have not received any PDC for the discount amount for the 21 years plan and now the GST has been imposed by the government from 18th July 2022 onwards. So the amount which you need to pay is Rs 29, 500/- for a 21 years plan.
If you require any assistance, get in touch with us on our toll free [protected] or write to [protected]@lifecell.in/[protected]@lifecell.in
Warm Regards,
Nasim
Payment Query Team
On Fri, Nov 4, 2022 at 2:30 PM vartul agarwal <[protected]@gmail.com> wrote:
Hi,
I am again and again getting the call and asked to make extra payment. Is this the way you cheat your customers. Please say yes if this is the way.
I got a call today and that person was telling me that Finance team looked at my cheque and found it in appropriate with in a week of me giving the cheque in Oct 2021. But they did not had time to ask me for another cheque. What I now believe is that as you were sitting on the cheque for more than a year now and that is why you have yourself made some over writing in the cheque post I escalated this issue to be able to cheat me and get extra money out of my pocket.
On Fri, Nov 4, 2022 at 10:33 AM vartul agarwal <[protected]@gmail.com> wrote:
Hi All,
Any update on this?
On Tue, 1 Nov, 2022, 8:58 pm vartul agarwal, <[protected]@gmail.com> wrote:
Hi Sumit,
Can you please confirm the below? As per below email it is said that I had not given the PDC but I believe you and the payments team both understand that the PDC was given by me already in October 2021 to be deducted from my account in May 2022.
Please let me know if I need to provide the artifacts of the same?
It was written clearly in my initial email as well but still I am getting same responses again and again. This is not acceptable at all.
Regards, Vartul Agarwal[protected]
On Tue, Nov 1, 2022 at 11:01 AM LifeCell, Payment Email <[protected]@lifecell.in> wrote:
Dear Valued Client, Greetings from Lifecell!Further to your query, we would like to inform you that we have not received any PDC for the discou ##- please type your reply above this line -## Dear Valued Client,
Greetings from Lifecell!
Further to your query, we would like to inform you that we have not received any PDC for the discount amount for the 21 years plan and now the GST has been imposed by the government from 18th July 2022 onwards. So the amount which you need to pay is Rs 29, 500/- for a 21 years plan.
If you require any assistance, get in touch with us on our toll free [protected] or write to [protected]@lifecell.in/[protected]@lifecell.in
Warm Regards,
Nasim
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