[Resolved]  Lifecell International — Unprocessed Sample even after 21 days

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Chennai, Tamil Nadu

Dear Team, I enrolled for preserving Stem Cell with Lifecell in October (during Diwaali) along with Babyshield coverage. Cord blood was collected on 24-Dec-2014 and Babyshield sample was collected on 26-Dec-2014. I was asked to wait until last Thursday i.e 08-Jan for the status on Babyshield and until 21-Jan for the Cord Blood sample status. However, today I was told to sign a consent letter so that they will process Babyshield sample and I have to wait until 30-Jan for the Cord Blood sample status. I don't think that entire process is going as explained and told by Lifecell executive and I doubt now their sample collection and the reliability of the status and how they preserve sample for life long( I opted for Life Long storage). Kindly advise to proceed further. Thanks, Suresh T