[Resolved]  Lifecell International — wrong promises and poor services

We have taken lifecell package for preservation of cord blood/tissue for our son. I called customer care to know more information about process, without my knowledge they enrolled account for me, due to this i was unable refered through my friend.

And i spoke with lifecell executives that, i wanna refer one more person though my referral, that time executive said ok, then my referral spoke with lifecell care executive, at that time without his knowledge they enrolled his account.

And both we took lifecell package for preservation of cord blood/tissue for our children. And same which explained to customer care executive and local executive at the time of purchasing plan and they gave wrong promises that we will try our best to get referral amount, after plan purchase no one will respond regarding this issue, local executive never picks my number.

Last 1 year on wards am doing follow up, till now it don't resolved and each time i will get same answer that your request has been processed to concern department. Please wait for week of time to resolve

I lost believe on life cell services and i stopped the process of post dated cheques which i provided to lifecell.

Lifecell started cheating customer at the time of enrollment, with executive wrong promises, false referral program and i dont know will they really serve or not if customer needs in emergency time.

Just think before planning to buy lifecell plan, they are unable to resolve for small referral problem even if it is crossed a year of time..
How could we believe on their other services?.

Anil oruganti.
Crm[protected]