Lifestyle — Refund held for almost a month

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Ammudear1234

from Bengaluru, Karnataka

Nov 28, 2021

Address:	Headquarters: Bengaluru
Website:	www.lifestylestores.com/in/en

Ordered items online on 29th Oct 2021. Returned on 9th Nov 2021.
Returned via BLUEDART. Recieved acknowledge mail from BLUEDART that the products are picked up. But lifestyle has not updated anything till now about return neither they are refunding the amount. The customer support executive told me that the products have arrived at their warehouse and the refund have already been initiated. When I called the customer support again and again they are telling us to wait for sometime and refund is not yet initiated

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Dec 04, 2021

Updated by Ammudear1234 I called again on Lifestyle customer support and the lady who picked the call asked for 48 hours of time. But I did not budge to their 48 hrs of lies and asked her to tell me the update right now else transfer the call to the supervisor. After much struggl she finally transferred the call to their supervisor who said the refund will be initiated by 6th Nov 2021. I asked him to state the same in the mail and send it to me while I wait for the email in the call. He put me on hold after a few seconds disconnected the call and I did not receive any email from him.

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Y

Yashaswita Raj

from Delhi, Delhi

Jul 25, 2022

My name is Yashaswita Raj. I received an order from LifeStyle on 6th June " Order #: [protected]" which i returned the very next day due to size issue.
I have been following up with customer care since one and half month and they are not providing any resolution on this. All i hear is it will be refunded within a week.
I have called 4-5 times and have received same answer every time.
In the app it is showing "refund requested" since 7th June.

This is highly dissatisfying to receive same fake promises from Customer support and no concrete resolution.

Seems lifestyle is not in situations to handled online order efficiently.
Kindly look into this matter and initiate my refund ASAP.

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