Likizo Services — not providing jim as we start this service last year

I am member of likizo services from last year as per their talk they are suppose to provide gym, summer camp, tradition event passes. Still today nothing is given by likizo. I always mail or call for gym but no responce. Now i want to cancel this service and want refund of money. But these people are refusing for refund.
All the vouchers they gave at time of agreement are also fraud no one work at all.in agreement i give from their staff in written as we din't get service form likizo it will refundable but now they are refusing for refund and telling new new reasons. If i call there staff always tells me that they talk with higher people and tell later but no response is getting.