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LimeRoad Complaints & Reviews

www.limeroad.com

2.1

Updated: Apr 24, 2024

Complaints 1210

Resolved

487

Unresolved

723

Good! LimeRoad values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LimeRoad step up their efforts to fully resolve all complaints 👍

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LimeRoad reviews & complaints page 48

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Website: Limeroad

I have ordered a dress in limeroad and i received it. But they have given me a totally different one from which i oredered. I sent return request. Product has been returned and picked by delhivery on june 2, 2017. But my money has not been refunded yet. I paid cash through debit card. They have taken my money from account immediately. But refund takes this much time. Please return my money back as soon as possible

Jul 22, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

LimeRoad Customer Care's response Hi, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!

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D

Deepti Abhilash

from Hosur, Tamil Nadu

Jun 27, 2017

I returned a green Kurta Id_[protected] and it is said that refunded on 8/06/17. Till now I didn't get back money. I believe Limeroad and used.to shop more than 6000 rs in 3 months. If not refunded I 'll stop purchasing from limeroad

LimeRoad Customer Care's response, Jun 28, 2017

Verified Support

Hi Deepti, please refer to the email we have sent to you about the same concern. Thanks, Anurag!

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Address: East Khasi Hills, Meghalaya, 793007

Website: Www.consumercomplaints.in

Order id:[protected]{return id #1} created on 17 june 2017
Respected sir,
My refund has been transferred to lr credit as refund mode. I had not selected this lr credit option, than why transfer my money here.. Kindly take my personal account details and transfer money to my personal account..
My personal account:
Name: driat kharkongor
Account number:[protected]
Kindly reply at your earliest
Mellisa kharkongor

Jul 22, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

LimeRoad Customer Care's response Hi Mellisa, please refer to the email we have sent to you about the same. Anurag!

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P

Pallavi Sevaram Rathod

from Mumbai, Maharashtra

Jun 27, 2017

I want to Return my product which order no is [protected]. and that was not show in my order link.
So what should I do.

LimeRoad Customer Care's response, Jun 28, 2017

Verified Support

Hi Pallavi, this order has been returned and we have issued the refund also. Please refer to the email we have sent to you about the same. Anurag!

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Website: limeroad.com

I have made an order and its order no. Is [protected] and i returned. I got the money in the form of lr credits but i have not selected this option. There is no option of transferring of money. More than 60% complaints are about this subject and none of the complaint is replied by limeroad. They are replying all but except this subject. I know that you will not reply this but this message is for public. So never use limeroad for buying anything...

Jul 10, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

LimeRoad Customer Care's response Hi Kshitij, we are so sorry for the inconvenience caused to you. However, you can anytime ask your refund to be processed on your bank as this is your money. Please share your bank details at [protected]@limeroad.com so that we can fix the issue. Anurag!

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C

Charles Joz

from Karnal, Haryana

Jun 26, 2017

Lime road said delivery charges are free and now I received a message saying we have to pay for the courier and it is almost 500 rs

LimeRoad Customer Care's response, Jun 27, 2017

Verified Support

Hi Charles, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!

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Address: Bangalore, Karnataka, 560006

Website: Limeroad

Order id : [protected] [return id #1] created on 26/05/2017
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest
Shivani mishra

Jun 29, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

LimeRoad Customer Care's response Hi Shavani,

Thank you for reaching out to LimeRoad.

Please send us the following account details so we can initiate a refund:

Account Holder's Name
Account Number
Bank Name
Branch Name
IFSC CODE

The refund would be processed in 24 working hours and will take 7 working days to reflect in your account.

Still have questions? Give us a shout on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week.

Thank You

Lalit Sharma
Team LimeRoad

View replies

S

Saraswathi jannu

from Hyderabad, Telangana

Jun 5, 2017

I want to return my return order no c[protected]s1 because I don't like the material n return as soon as possible n it was wrongly delivered n quality is not so good n get my cash back n how can I get my money back because it is a cash on delivery

LimeRoad Customer Care's response, Jun 8, 2017

Verified Support

Hi Saraswathi, to return, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

D

Deepshri Chouhan

from Morena, Madhya Pradesh

Jun 12, 2017

Order no! [protected] i hd compliant by mistake the size is smaller kindly return that! With that amount i would buy something else!! Its a humble request!!
I had requested for a visit and take parcel back? But no reply was they! Your services are not atall good! To prove it gud! Please do call on [protected]

LimeRoad Customer Care's response, Jun 13, 2017

Verified Support

Hi Deepshri, we are sorry for the inconvenience caused to you. Please refer to the email we have sent to you about the same. Anurag!

M

milee_mj

from Rajkot, Gujarat

Oct 6, 2017

I return my order but do not get money back...so what can i do for this? please tell me fast..

LimeRoad Customer Care's response, Oct 16, 2017

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

P

pome

from Bengaluru, Karnataka

Jan 24, 2018

Hi, please refund my money to my account, i don't want any LR credits.
kindly do the needful

LimeRoad Customer Care's response, Jan 29, 2018

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

K

kavitha kavya

from Hyderabad, Telangana

May 17, 2018

Hi, i had returned the item but i did not get my refund so please refund my money to my account.

LimeRoad Customer Care's response, May 21, 2018

Verified Support

Hi Kavitha, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

C

Chiefajay

from Mumbai, Maharashtra

May 10, 2019

I had returned my purchases amounting to Rs1700 and odd though my a/c was showing few month ago . Now I want to purchase some garments. But how can my previous amount will be adjusted.
Ajay Kumar.
Mob no [protected]
Present add Flat no c/1 Sai Saboori Block
Sai Nilayam apartment, Anishabad
Police colony, Patna 800002
Previous add CA/31, P.c colony kankarbagh Patna 800020

LimeRoad Customer Care's response, May 18, 2019

Verified Support

We are so sorry. One of our executive will get in touch with you at the earliest - Team Limeroad.

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6 Comments

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Address: New Delhi, Delhi, 110039

Website: Limeroad

Hi,
My name is divya khanna i made an order on limeroad on[protected] of cod becos of some issue of online app i was not making payment through credit or debit card even after reinstalling the app so i called customer care for the same... They unfortunately not able to help me... And they asked that if delivery boy came and he don't have paytm i will carry full right to cancel the order which i did but i accept one order #[protected] after making payment of 348 rupees, unfortunately the size was not correct so i have to initiate the exchange on[protected] since then i called customer service multiple time they are not crediting my refund and wasting my money over phone by putting me on hold for longer than 15 mins i m really very unhappy with this. Please help i seriously lost faith on online shopping becos of this

Jul 1, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

LimeRoad Customer Care's response Hi, we are sorry to know that you had an unsatisfactory experience. Please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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N

Nikkikhan5

from Mumbai, Maharashtra

Jun 5, 2017

I want to cancel my order. But whenever I call on your number it hardly has any option related to it... Please help me...

LimeRoad Customer Care's response, Jun 8, 2017

Verified Support

Hi Nikki, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!

I

Ilakkiya123

Jun 12, 2017

I placed an Order No : [protected], I want to return this order, as i didnt like this material.

LimeRoad Customer Care's response, Jun 13, 2017

Verified Support

Hi Ilakkiya, Please refer to the email we have sent to you about the same. Anurag!

A

Atsisi Nims

from Tezpur, Assam

Jun 13, 2017

Shoe i brought is too big doesnt fit me at allso i want to return it.

LimeRoad Customer Care's response, Jun 14, 2017

Verified Support

Hi Atsisi, I sincerely apologize for the inconvenience caused to you, which convinced you to return this order. I will be more than happy to raise the return request for you, however, the way our system is designed, it gives us an option of refund only in your bank account. Please follow the path given below and you will be able to raise the return by yourself. Log in to your account>Go to My Profile (right top on our website) > My Orders > Click on Return Tab of your respective order. Anurag!

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Address: Gurgaon, Haryana, 110063

Date - 27/5/2017
I ordered three tops for my child on dt.19/5/2017.
I returned two tops on dt. 28/5/2017, of my child, and got massage on mobile, the return request for two items of two order is i. D.[protected].
How i will get my money back, and how much days are left.
Please send my payment to my bank, i am furnishing my bank details for sending money rs.566/-, via neft to be sent to my saving bank account.
Name - vinod talwar
Bank - indian bank
Branch - karol bagh, new delhi, 11005
S. B. A/c no.[protected]
Ifcs code - idib000k023
Micr code[protected]

Jul 1, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

LimeRoad Customer Care's response Hi, please share your bank details at [protected]@limeroad.com so that it is recorded with LimeRoad as well. For more details, please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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L

latabisht

from Jaipur, Rajasthan

May 29, 2017

SubOrder No. Product Name Quantity Price
[protected]S2 black faux leather loafers (5 (uk)) 1 549

This product has been broken only two use only. Either make my refund or provide another product.

No refund of return clothes - Comment #2743177 - Image #0

No refund of return clothes - Comment #2743177 - Image #1

LimeRoad Customer Care's response, May 30, 2017

Verified Support

Hi Lata, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

D

Deepaa Gopinath

from Nattam, Tamil Nadu

May 29, 2017

I have earned LR credit and after cancellation of my order, the entire LR credit vanished . Will it be refunded ?

LimeRoad Customer Care's response, May 30, 2017

Verified Support

Hi Deepaa, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

A

Aflah Afluzz

from Chennai, Tamil Nadu

May 29, 2017

Sir
Please cancell my order of leatherwallet.I accidently done it fot 3 times.please cancell that all 3.I am not ready to pay for that.

LimeRoad Customer Care's response, May 30, 2017

Verified Support

Hi Aflah, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

P

Prasanthi Oduri

from Hyderabad, Telangana

Jun 12, 2017

I have returned 2 Kurtis. I got refund for one kurthi but I didn't get my refund amount for other kurthi.order id [protected]

No refund of return clothes - Comment #2755920 - Image #0

LimeRoad Customer Care's response, Jun 13, 2017

Verified Support

Hi Prasanthi, We are so sorry for the inconvenience caused to you. We have initiated the refund again in your same paytm wallet as the previous refund was failed. Please allow a maximum of 7 working days to reach the amount in your paytm wallet. Anurag!

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Address: 361001

Website: www.Limeroad.com

Limeroad — Refund made as LR credit

I juz recieved an sms from limeroad which says my refund will be given on my LR credit.. I dont want my refund on my LR credit i want u to transfer the requird money on my bank account... Pliz do look forward on my request and return my money on my bank acount... I will let u know the details of my acount once the refund process is initiated.. Pliz do inform me.. ThnkQ

Jun 24, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

LimeRoad Customer Care's response Hi, please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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J

Jeevi Udhay

from Chennai, Tamil Nadu

Oct 27, 2017

Team,

My refund amount has been transferred to LF credit as refund mode. I had not selected this LR credit options, then why transfer my money here.

Order Id : #[protected]

Kindly take my personal account details and transfer money to my personal account.

Email acknowledgement - 1755335 and your 48 hours is over.

Worst product and worst experience.. Why would I want your LR credit when your product is useless. I want the money back in my account.

How can you win customers when your product is cheap and service is worst. Better take corrective actions for that.

Refer email for my account details.

LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Jeevi, we've already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.

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Address: Nagpur, Maharashtra, 440008

Website: Limeroad

Hi... Without my work in my account i found the one product was added in my orders on cash on delivery basis. Actually it's not my work... Now i don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
Thanking you.

Jun 18, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

LimeRoad Customer Care's response Hi Ankita, we are sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your details so that we can assist you at the earliest. Anurag!

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Address: Visakhapatnam, Andhra Pradesh, 530012

Website: Limeroad

Hi... Without my work in my account I found the one product was added in my orders on cash on delivery basis. Actually it's not my work... now I don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
Thanking you....

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20 other people found this review helpful

20 found this helpful

Address: Kolkata, West Bengal, 700023

I had ordered multi colored 100% cotton flared skirt. But i received the product and it was no where similar to the product they have pictured. Material, size and print completely different. So i returned the product. My refund amount has been transferred to lr credit as refund mode. So then again i ordered a cotton shirt on 4/5/2017. They said they will get it delivered within 4-5 days. After calling them thrice in a week it was known that the order will be reaching. But today (11/5/2017) the product still not dispatched. I am getting impatient. As the promise made wasn't fulfilled and fake promises were given time and again regarding the delivery of the product. Sellers in limeroad are fake. Most of them sell wrong products.

LimeRoad customer support has been notified about the posted complaint.

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R

Roshni Mhatre

from Bengaluru, Karnataka

May 16, 2017

I purchased L size white cotton flared kurta from Limeroad.

After first wash, color has spread to white portion of Kurta

Worst - Comment #2731737 - Image #0

Worst - Comment #2731737 - Image #1

LimeRoad Customer Care's response, May 17, 2017

Verified Support

Hi Roshni, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Address: Gurgaon, Haryana

Website: Submit complaint. In

I have oredered a product but its wrong so i refund the product. They successfully refunded and transfer my money on LR credit . I have register a complaint that i want my refund money in my bank account not in LR credit. They said that they will transfer my money account in 7 to 8 days but they till now not transferred my money in my account. This complaint i register in january 2017 but till now may 2017. They have not transffered my money in my accont and i provide full information of account but they have not transfferd and also cut my money from LR credit. I want My money back in my account.

Jun 9, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

May 04, 2017

Mani 123's response I want exchange of my dress xL size I have selected wrong size

May 04, 2017

Mani 123's response I want XL size

Verified Support

May 08, 2017

LimeRoad Customer Care's response Hi Nishu, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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A

Ashwini Ambardekar

from Guna, Madhya Pradesh

May 8, 2017

I had ordered two tops but I received only one top was delivered to me. The amount I gave to the delivery boy was of two tops as the will amount was the cost of both the tops.

They have not yet transferred my refund money in my account from LR credit - Comment #2723916 - Image #0

LimeRoad Customer Care's response, May 8, 2017

Verified Support

Hi Ashwini, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

M

Mani 123

from Hyderabad, Telangana

May 10, 2017

I have selected the wrong size xxl. I want XL medium size. Could you plz replace the order as soon as possible.i have booked for my marriage. I need urjnt replacement.

LimeRoad Customer Care's response, May 11, 2017

Verified Support

Hi Mani, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Website: Limeroad

Extremely disappointed with the products I bought. No quality at all. Not worth the money. A 200 rupee product is said to be 1500 n sold @ 600 saying big drop sale!! Wish I could sue them but I don't have the time to. Products I bought - a kurti, 4 sling bags, 2 double sheets, a saree - everything is a waste!! I did return and purchased new ones, but still the product was bad. There was refund option given to me.

Jun 11, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

LimeRoad Customer Care's response Hi Thilaka, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Website: Limeroad

I have ordered a bag on the limeroad.I placed the order through net banking but my order didn't placed and my money got deducted from my account.there is no message or notification from the limeroad about order confirmation.I contact bank and they are saying my money get deposited to the seller's account.
My limeroad email address is [protected]@gmail.com
Ref no. is [protected]IGABFHRZL4

Apr 29, 2017

Complaint marked as Resolved

Refund my money into my account

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

LimeRoad Customer Care's response Hi, we are sorry to know that we were not able to create a smile for you. Please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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S

Silk Rute

from Delhi, Delhi

May 2, 2017

nice

V

vipin sharma haritash

from Mumbai, Maharashtra

May 8, 2017

My order no.[protected]s1 oder was light blue sneaker bt shoes was old plz due to give me a refund of my oder

LimeRoad Customer Care's response, May 8, 2017

Verified Support

Hi Vipin, your refund has been issued already. Please refer to the email we have sent to you on your registered email account. Anurag!

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Address: Gurgaon, Haryana, 411014

Website: www.limeroad.com

I had ordered a blue jegging from limeroad and they sent me a black one. Also, when i returned it they have sent me a notification saying that my refund is processed. It has been a month since and i haven't received my refund back. Also, when i read the reviews i have noticed that all complaints are about customers not receiving their refunds. Please, do look into the matter and update on the same.

May 27, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

LimeRoad Customer Care's response Hi, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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A

Abhijeet Uttekar

from Mumbai, Maharashtra

Apr 28, 2017

I got messages from u. I request to delay pick . But no one call me for pick . Actually I m waiting pick up boy.
Disgusting service.
No one come and your sent message

LimeRoad Customer Care's response, Apr 30, 2017

Verified Support

Hi Abhijeet, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution.

mangesh gund

from Yaval, Maharashtra

May 5, 2017

Sizes of limeroad products are not as per market standards thereby creating unnecessary hoax of return loop .Please look into this on priority .

LimeRoad Customer Care's response, May 8, 2017

Verified Support

Hi Mangesh, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

V

vankababy

from Chennai, Tamil Nadu

May 11, 2017

Hi am sadhna malik i oreder last week one product in your website product size will be small so i return that but still i didnt received refund amount as soon as possible return my amount this is order no: 0012388

LimeRoad Customer Care's response, May 15, 2017

Verified Support

Hi, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Address: 743144

Website: LIMEROAD.COM

I have ordered a white pool over of 1199 and as i got 300 lr credit they asked for rs 899/- as final amount. I have made the payment 30minutes before through my hdfc bank credit card but i coul not found any ordered product in my limeroad ac but rs.899/- has been already deducted from my credit card. I have tried to contact them over phone also but there is no valid contact no.
My limeroad ac is - kajari. [protected]@rediffmail.com
Please help

May 27, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

LimeRoad Customer Care's response Hi, please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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Address: Yamuna Nagar, Haryana, 135106

Website: limeroad

The delivery of the product is not according to the order. The product is totally different. We are not satisfied with your service. We want to return this product. Please guide us how to returns it. We called at your customer care number but that was not satisfied. Our product code was [protected]. & the address was warden quarter, jnv chuharpur, chhchhrouli, Yamunanagar. Pin 135106. Please reply as soon as possible.

+1 photos

May 24, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2017

LimeRoad Customer Care's response Hi, we’re sorry to know that you had an unsatisfactory experience. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

Apr 27, 2017

dinesh_hdr's response Dear dinesh h, your order [protected] has been shipped via delhivery. The tracking number is S[protected].

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D

dinesh_hdr

from Bengaluru, Karnataka

May 2, 2017

Dinesh h, your order [protected] has been shipped via delhivery. The tracking number is S[protected].

I waiting for items, pleas expedite. Tomarow is the function, I need today delivery...
Pls help

Dinesh.
[protected]

J

Jeet meena

from Nagram, Uttar Pradesh

May 2, 2017

My order is totally different as delivery. So now I want to return this but in my I'd this order does not shown. Plz help me how to return this.

LimeRoad Customer Care's response, May 8, 2017

Verified Support

Hi Jeet, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

S

Sipramishra

from Kolkata, West Bengal

May 2, 2017

I had purchased a solid blue gorgeotte top of rs538 and i found that the quality was not good so i returned it and i haven't got my rs538 yet it has been three weeks and i haven't got the money. How irresponsible you guys are. This is the service you give to your customers? I want my money otherwise i have to take strict actions.

LimeRoad Customer Care's response, May 8, 2017

Verified Support

Hi Sipra, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Address: New Delhi, Delhi, 110001

Website: Limeroad

Order id : [protected] (Shipment 2) created on 16/4/2017

My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad

May 11, 2017

Complaint marked as Resolved

i purchased new item with Lr credit . before i cant use the credit after two day i try again and its successfully used Lr credit

LimeRoad customer support has been notified about the posted complaint.

Apr 20, 2017

Updated by DineshMishra And i am unable to use my Lr Credit too

Verified Support

Apr 21, 2017

LimeRoad Customer Care's response Hi Dinesh, please share your bank details at [protected]@limeroad.com so that we can assist you on the same. Anurag!

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G

Guddu kumar mishra

from Patna, Bihar

Apr 25, 2017

Due to very bad product l want to return your product.due to cheap products l want to return your product.

LimeRoad Customer Care's response, Apr 26, 2017

Verified Support

Hi Guddu, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Rank1

from Gurgaon, Haryana

Apr 26, 2017

My refund is transferred to Lime road account not to my bank account.Therefore I request you to refund my amount to my bank account instead of lime road account.Kindly take my personal account number and refund the amount to my bank account.

LimeRoad Customer Care's response, Apr 26, 2017

Verified Support

Hi, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

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Rank1

from Gurgaon, Haryana

Apr 27, 2017

Do I have to fill my personal bank account details in this form goo.gl/QHNPIW.

R

Rank1

from Gurgaon, Haryana

Apr 27, 2017

I fill the form in the above site but no one is responding. Is there not any agent to respond

R

Raj1kumar

from Port Blair, Andaman and Nicobar Islands

Jul 25, 2017

I bought an product but it was damaged, so i choose to return the product, but my money was return in only LR credits
How can I transfer it to bank account

LimeRoad Customer Care's response, Jul 25, 2017

Verified Support

Hi Raj, please share your bank details at [email protected] so that we can issue the refund in your bank account. Anurag!

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Address: 788011

Website: limeroad

I ordered three (3) kurti at 950 rupees and the quality of one product is so pathetic, two product is yet to receive. I just want to return it... Don't know what will be the quality of other two product.. The product is not worth the money... Improve your taste and quality... And don't give useless messages if you don't have a good quality of products

May 19, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

LimeRoad Customer Care's response Hi, I am sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable me to access your order history for a quick resolution. Anurag!

Apr 22, 2017

kago yakang's response Limeroad has really disappointed me

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rishikahazarika

from Delhi, Delhi

Apr 18, 2017

I just want refund of this product which is worth 317rupees. I mistakenly clicked on replacement bt I don't need replacement, all I want is just refund of the amount

K

kago yakang

from Barpeta Road, Assam

Apr 27, 2017

My account was debited amount of Rs.5239 for a purchase of few items today half and hour ago...so didn't recieve any message from your site whether the item was checked out or not...please give some informations regarding this site

LimeRoad Customer Care's response, Apr 28, 2017

Verified Support

Hi Kago, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!

S

soni sanjay

from Pune, Maharashtra

Apr 27, 2017

My name is Sanjay soni. I was purchased Light Blue Cotton Casual shirt from your company but it was short in size. hence i want to return my delivery back to you and arrange for my refund. Order no-C[protected]S1 Dt.15.04.2017, Inv no[protected]. Ph no-[protected]

LimeRoad Customer Care's response, Apr 28, 2017

Verified Support

Hi Soni, in order to return the order please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

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I ordered four items in womens clothings but changed my mind quickly. I needed to cancel them because i felt shipping charges were too high and it took the total price way out of my budget. The app is crap without this option. Please provide option for cancellations. Also if we buy anything using cash on delivery, limeroad does not give cash back. Instead they give LR credits using which we can buy something else on their site. What if we dont want to buy anything again on their site? First we cant cancel order and then their return policy is not COD friendly. Please do look into the matter and do the needful.Thank you.

May 18, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

LimeRoad Customer Care's response Hi, I am sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable me to access your order history for a quick resolution. Anurag!

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S

Sanju shukla

from Nagram, Uttar Pradesh

Apr 21, 2017

Products delivered are not same as ordered . It is totally cheating with customers.
If it is not returned and get back same ordered item to me . I vil go with consumer forum.
Order no [protected]
Mob [protected]

LimeRoad Customer Care's response, Apr 24, 2017

Verified Support

Hi Sanju, I sincerely apologize for the inconvenience caused to you, which convinced you to return this order. I will be more than happy to raise the return request for you, however, the way our system is designed, it gives us an option of refund only in your bank account. Please follow the path given below and you will be able to raise the return by yourself. Log in to your account>Go to My Profile (right top on our website) > My Orders > Click on Return Tab of your respective order. Anurag!

A

AshNe

from Mumbai, Maharashtra

May 14, 2017

How to cancel my order before delivery pls help

LimeRoad Customer Care's response, May 15, 2017

Verified Support

Hi Ashne, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

H

Honey Kunta

from Vijayawada, Andhra Pradesh

May 25, 2017

I want to cancel my order due to over delivery charges which not mentioned during the booking time

H

Honey Kunta

from Vijayawada, Andhra Pradesh

May 25, 2017

I want to cancel my order due over delivery charges which r not mentioned during booking time

H

Honey Kunta

from Vijayawada, Andhra Pradesh

May 25, 2017

Canle my oder

LimeRoad Customer Care's response, May 29, 2017

Verified Support

Hi, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

H

Honey Kunta

from Vijayawada, Andhra Pradesh

May 25, 2017

Canle my order

LimeRoad Customer Care's response, May 29, 2017

Verified Support

Hi, Hi, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!

S

Swapna B.S

from Belgaum, Karnataka

Jul 1, 2017

Even if ordered a single item.i got the item twice once as cod.i have not booked it and it does not even reflect in my order history, when I try to return the first item, it takes return initiated only with LR Credits and if we give the bank details for refund, it does not enable the return request.
Order number:14874038.
I want the refund intiated to the bank which is at present initiated to LR Credits.

Hope lime road understands the customers concern

LimeRoad Customer Care's response, Jul 11, 2017

Verified Support

Hi Swapna, we are so sorry for the inconvenience caused to you. Please be assured that your refund has been initiated in the same paytm wallet you made the payment from. The refund will reach your wallet within 7 working days. Anurag!

S

Saksham Jain.

from Delhi, Delhi

Jul 4, 2017

How to cancel return request on lime road?

LimeRoad Customer Care's response, Jul 11, 2017

Verified Support

Hi Saksham, please accept our apologies for the less than satisfactory experience you had with us. We'd need your order details to assist you, please click here goo.gl/QHNPIW and provide the same. Anurag!

V

Vaishali sahni

from Kanpur, Uttar Pradesh

Jan 7, 2018

Please cancel my order

U

Udhay Malick

from Hyderabad, Telangana

Jan 24, 2018

I ordered same shoes two times
Please cancel one ...

Udhay Malick's reply, Jan 24, 2018

Please give me reply

T

Thakur Ashish Bhadauria

from Meerut, Uttar Pradesh

Feb 17, 2018

My order no. [protected] I purchase item on limeroad but delivered product wrong in Colour and I replace product not return and I click on return the product but now I don't want to return product so what I do?

B

Bonny bose

from Kolkata, West Bengal

Mar 28, 2018

I need to cancel my order in limeroad because I ordered the wrong item...Pls let me know how to do so as soon as possible...Waiting for a proper answer.

LimeRoad Customer Care's response, Mar 28, 2018

Verified Support

Hi Bonny, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

I

Ijas Nasar

from Chennai, Tamil Nadu

Mar 29, 2018

Sir i mistakenkly made a order nw i want to cancel that order . My order no is #[protected]

LimeRoad Customer Care's response, Mar 30, 2018

Verified Support

Hi Ijas, please be informed that the captioned order has already been processed and we won't be able to cancel it. If you still wish to cancel the order, please refuse to accept the order at the time of delivery.

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sreelekshmihari

from Thiruvananthapuram, Kerala

May 27, 2018

sir i need to cancel my order that i have ordered today.
my order number is [protected]

D

Digbijoy Ram

from Kolkata, West Bengal

Jun 1, 2018

Kindly cancled my order [protected]

LimeRoad Customer Care's response, Jun 4, 2018

Verified Support

Hi, please be informed that the above-shared order number is incorrect. kindly click here: http://bit.ly/2gADZWU and fill in your correct details, so that we can help you accordingly.

A

Ajay Lunia

from Kud, Jammu and Kashmir

Sep 23, 2018

I want to cancel my order

A

Ajay Lunia

from Kud, Jammu and Kashmir

Sep 23, 2018

I want to cancel my order

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Address: New Delhi, Delhi, 110008

Hi
I had purchased a shoes which was not fit for me so I had place my request for return which was accepted by the company and has already picked up on 3rd of April but i hav not get my refund amount of Rs.322 in my account as promised by the company. so kindly resolve my issue otherwise i hav to take some strong initiative against limeroad.

Regards
CS Rajeev Choudhary
Mob. No. [protected]

May 11, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

LimeRoad Customer Care's response Hi Rajeev, I am sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable me to access your order history for a quick resolution. Anurag!

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S

Savita Bhasin

from Unnao, Uttar Pradesh

Apr 21, 2017

My shoes is short size so replace

LimeRoad Customer Care's response, Apr 24, 2017

Verified Support

Hi Savita, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution.

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