Claimed

LimeRoad Complaints & Reviews

2.1
Updated: Apr 24, 2024
Complaints 1210
Resolved
487
Unresolved
723
Contacts

File a complaint to LimeRoad

Having problems with LimeRoad?

File a complaint and get it resolved by LimeRoad customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LimeRoad reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Fakie Take
Aug 14, 2021
Resolved
Report
Copy
Resolved

The website clearly mentions that If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of by Limeroad, after the products clear the Q.C process.
However, when I initiate the return process I only get the option that the refund amount will be transferred as LR credits.
I don't want LR credits and only want the money back into my account. Otherwise it will amount to cheating.
Aug 27, 2021
Complaint marked as Resolved 
I emailed Limeroad for which I received a quick reply and even a call back. Customer support was very good. I could easily transfer the LR credits that I received as the refund for the returned products into my bank account. A suggestion for Limeroad - please provide the correct email id to contact for customer support on your website. I found that email id on this complaint forum. Thanks team Limeroad. I have had a very good experience shopping from you. Good quality products, fast delivery, great customer support and easy return & refund process.
LimeRoad customer support has been notified about the posted complaint.
My complaint has been resolved. I was able to successfully transfer my LR credits into my bank account. Thanks Limeroad team. My experience with Limeroad has been great so far except that I got nervous when the refund for the returned products was given back as LR credits instead of money. One can easily transfer the credits in your bank account. The products I bought from the website were just as described, delivery was fast and return and refund process easy. Overall, very nice experience with the website including customer support. I received very prompt reply and call back from them. Thank you a lot!
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dipak4144
    Aug 14, 2021
    Report
    Copy

    Address: 5/2c seals garden lane kol-2, 5/2c seals garden lane kol-2
    Website: Yes

    LimeRoad gold member ship card not delivered book my shirt
    LimeRoad customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vkumarmeera
      Aug 10, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Gurugram
      Website: LimeRoad

      I have purchased four shirts worth Rs.4438 from Limeroad. I have made the payment through Google pay. Transaction was successful and my account has been debited. Please find attached the screenshot of the transaction. However, in Limeroad app, it is shown that I have not made any purchases yet.
      +1 photos
      Aug 12, 2021
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Brian Rocks
        Jul 30, 2021
        Report
        Copy

        I haveto return a product of limeroad and trying to change delivery pincode as i have given wrong delivery pincode but not able to change i

        Please resolve it as soo as possible
        LimeRoad customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          tammineni pavani
          Jul 28, 2021
          Report
          Copy

          In lime road, money 1816/-got deducted bit order is not placed. Please resolve the issue
          LimeRoad customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bonny1994
            Jul 26, 2021
            Report
            Copy

            I tried shopping for a white and blue square striped shirt on the Limeroad app and as soon as I completed the payment through my UPI, the money got deducted, but the order was not confirmed at Limeroad. Please tell me a solution.
            LimeRoad customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aditiii
              Jul 24, 2021
              Report
              Copy

              The email address doesnt work. The official app doesnt have even a single alternative email address or a support number.I have been trying to contact them somehow but the email address can't be found and there are no other numbers to go to for help
              LimeRoad customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mamta..sahu
                Jul 17, 2021
                Report
                Copy

                I had initiated a return request for my two sarees with order no. [protected]
                The refund is applied to LR credits. I want my refund in my bank account.
                Kindly help me
                LimeRoad customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vandana321
                  Jul 10, 2021
                  Report
                  Copy

                  I placed the order on 18th April 2021 bearing Order No.[protected] which has not been received by me and the payment for which was made through online payment option Pay U. The product was not delivered and the amount has been deducted from my account. I have also e-mailed to the limeroad regarding the issue 28th April but still havent received any reply regarding the refund
                  LimeRoad customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shmudumb
                    from Hyderabad, Telangana
                    Jul 8, 2021
                    Report
                    Copy

                    I returned a dress. It says money is transferred from LR credits to account on June 20th
                    Money has not been transferred yet
                    U sent mail to customer support but no response
                    2 orders where money is not refunded
                    Order id -- [protected]
                    Order id--[protected]

                    Customer Support ticket number-1219617
                    LimeRoad customer support has been notified about the posted complaint.
                    Money has not been refunded yet inspite of being loyal customer, this was not expected of limeroad
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rutvi04 N. patel
                      Jul 7, 2021
                      Report
                      Copy

                      Address: NHL MMC GIRL'S HOSTEL, SVP HOSPITAL CAMPUS, PALDI, AHMEDABAD

                      Sir,
                      I placed order of Tie front solid shorts on 7th july, 2021. I paid the amount of Rs.528 through my google pay. The amount got deducted from my account and i have full proof of it. The site is shoeing transaction fail and order not placed. please refund my money or else place my order.

                      Name: RUTVI NARESHKUMAR PATEL
                      EMAIL: [protected]@gmail.com
                      CONTACT NO. : [protected]
                      LimeRoad customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abudulla Sk
                        Jul 7, 2021
                        Report
                        Copy

                        My order is not returned
                        LimeRoad customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Black Orange
                          Jul 6, 2021
                          Report
                          Copy

                          I would like to bring here that Limeroad has deducted a decent amount of Rs 18741.7 from our seller account.

                          They have tendency to send emails to sellers in which they mention about their promotions mentioning deadline to reply. They also mentions that if seller don't reply then they'd go with promotion and amount will be charged. If anyhow you do not see that email then that promotion will be tagged to your company and corresponding amount would be deducted.

                          Now, our issue is an email is they didn't mentioned anywhere in email that if we don't reply then we would be tagged with promotion and amount will be deducted.

                          Email said: Find attachment.

                          They themselves tagged our brand for promotion and deducted the amount. When I complained about the deduction then initially they agreed to refund but when amount was not credited to our account then I contacted them again. Now, they replied that there team has reviewed and denied the refund saying we were supposed to reply to their email.
                          +3 photos
                          LimeRoad customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Jun 25, 2021
                            Report
                            Copy

                            I have paid amount in Gpay of 920/-rs at Lime road. But order was not shown and confirmed.
                            I want my money..
                            LimeRoad customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Jun 25, 2021
                              Report
                              Copy

                              I have paid the amount on Lime road shopping. But the order was not shown and confirmed on the site...

                              I want my money back..
                              LimeRoad customer support has been notified about the posted complaint.
                              I have paid in Gpay...of 920/-rs

                              Amount received but order not shown and confirmed at Lime road.. - Comment #3849835 - Image #0
                              Problem not solved yet...My money not returned and order also not yet shown in shopping App..
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                itjayesh
                                from Samastipur, Bihar
                                Jun 19, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I Had paid using paytm and the money also got deducted but the order was not created and it is not showing in order section also
                                My paytm Trasaction id was[protected]
                                please check on it and respond
                                +1 photos
                                Jun 19, 2021
                                Complaint marked as Resolved 
                                They refunded my money
                                LimeRoad customer support has been notified about the posted complaint.
                                Jun 19, 2021
                                Updated by itjayesh
                                Resolved money refunded
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Krshna Priya
                                  Jun 18, 2021
                                  Report
                                  Copy

                                  I paid the whole amount through internet banking but still didn't get any updates regarding the delivery. It has become more than 10 days when I placed the order.
                                  LimeRoad customer support has been notified about the posted complaint.
                                  I want to know the updates
                                  Krshna Priya's [Complaint's author] reply, Jun 18, 2021
                                  Please respond
                                  Crimelkr's reply, Jun 19, 2021
                                  Dear
                                  We got your complaint.
                                  Forward evidence by whatsapp on 9341477262. Never share any personal information like card no, otp, cvv.

                                  Thanks
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jiya
                                    Jun 11, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I tried ordering one of the product,
                                    I paid the amount as well, payment was completed successfully, but the order couldn't be placed, due to network or app glitch I'm not sure what actually happened once the payment was made.
                                    Now since the order is not placed i want a refund.
                                    I tried cancelling through the GPay application but since the payment was completely done there is nothing their customer care could do about it. And after the payment Limeroad doesn't have the history of me placing an order of the product.
                                    Kindly help me get my refund back
                                    Jun 17, 2021
                                    Complaint marked as Resolved 
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pallavi12342919
                                      Jun 11, 2021
                                      Report
                                      Copy

                                      Hi,
                                      My order was COD, delivery boy called me to pay for the order. I paid him and told to keep order at security.
                                      He took the money but didn't deliver the order.
                                      I kept multiple mails to Limeroad support but no response.
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aniket Bhamare
                                        Jun 10, 2021
                                        Report
                                        Copy

                                        I placed a order on the app but neither the order was placed nor I received money.
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit