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LimeRoad Complaints & Reviews

2.1
Updated: Oct 6, 2025
Complaints 1212
Resolved
487
Unresolved
725
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LimeRoad reviews & complaints page 8

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R
Rajeevlokesh Pathipati
Sep 10, 2021
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Limeroad company is not responding to my mails and I want to speak with them.
LimeRoad customer support has been notified about the posted complaint.
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    I
    ik_01
    Sep 9, 2021
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    I ordered clothes worth INR 2500 through UPI on 9th September 2021.
    The amount was deducted from my bank but no order has been placed.
    I have proof of transaction for the amount deducted.
    Moreover, I was shocked to see that there is no complaint or grievance redressal email address give on your website!

    Kindly refund the amount to me at the earliest. I would be glad to provide more details if you could reach out at [protected]@gmail.com
    LimeRoad customer support has been notified about the posted complaint.
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      C
      Chris65676
      Aug 28, 2021
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      Hi limeroad, can you please cancel my replacement request. It was done by accident
      Return id [protected]OP1
      LimeRoad customer support has been notified about the posted complaint.
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        A
        Aparajita1234
        Aug 18, 2021
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        Address: C/o Amit sengupta, Netaji nagar ward no. 9

        I have recieved wrong items of 5 products among all of the products that i have ordered on limeroad that i needed to return which was pre-approved by limeroad after the original image verification of the product that i have recieved while placing the return request its been more than 1 month almost after the pickup was successful but i have not recieved the refund yet for the orders.The details are as follows:-
        1.Order id - [protected]
        Product name - blue satin pyjama set nightwear
        Order date - 22/07/2021
        Return id - [protected]OP1
        Return request - 29/07/2021
        Return pickup - 30/07/2021
        Net Amount - 488
        2.Order id - [protected]
        Product name - cut out back skater dress
        Order date - 03/08/2021
        Return id - [protected]OP1
        Return request - 05/08/2021
        Return pickup - 06/08/2021
        Net Amount - 712 (704 on bank 8 on LR credits)
        3.Order id - [protected]
        Product name - satin solid shorts nightwear set
        Order date - 03/08/2021
        Return id - [protected]OP2
        Return request - 14/08/2021
        Return pickup - 14/08/2021
        Net Amount - 390 (381 on bank 9 on LR credits)
        4.Order id - [protected]
        Product name - tie front nightwear set
        Order date - 03/08/2021
        Return id - [protected]OP2
        Return request - 14/08/2021
        Return pickup - 14/08/2021
        Net Amount - 344
        5.Order id - [protected]
        Product name - halter neck laced nighty
        Order date - 03/08/2021
        Return id - [protected]OP4
        Return request - 14/08/2021
        Return pickup - 14/08/2021
        Net Amount - 550 (543 on bank 7 on LR credits).
        Kindly find the attachment of the required documents with the complaint.
        LimeRoad customer support has been notified about the posted complaint.
        R u get refund??
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          B
          Bodrul
          Aug 15, 2021
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          Refund ID :- [protected]OP1
          MY PRODUCT WAS PICKED UP ON 12/08/2021 ORDER NO. #81772503 but refund is still not done will I get my money ever back
          LimeRoad customer support has been notified about the posted complaint.
          Same thing happened with me 2
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            F
            Fakie Take
            Aug 14, 2021
            Resolved
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            Resolved

            The website clearly mentions that If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of by Limeroad, after the products clear the Q.C process.
            However, when I initiate the return process I only get the option that the refund amount will be transferred as LR credits.
            I don't want LR credits and only want the money back into my account. Otherwise it will amount to cheating.
            Aug 27, 2021
            Complaint marked as Resolved 
            I emailed Limeroad for which I received a quick reply and even a call back. Customer support was very good. I could easily transfer the LR credits that I received as the refund for the returned products into my bank account. A suggestion for Limeroad - please provide the correct email id to contact for customer support on your website. I found that email id on this complaint forum. Thanks team Limeroad. I have had a very good experience shopping from you. Good quality products, fast delivery, great customer support and easy return & refund process.
            LimeRoad customer support has been notified about the posted complaint.
            My complaint has been resolved. I was able to successfully transfer my LR credits into my bank account. Thanks Limeroad team. My experience with Limeroad has been great so far except that I got nervous when the refund for the returned products was given back as LR credits instead of money. One can easily transfer the credits in your bank account. The products I bought from the website were just as described, delivery was fast and return and refund process easy. Overall, very nice experience with the website including customer support. I received very prompt reply and call back from them. Thank you a lot!
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              D
              Dipak4144
              Aug 14, 2021
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              Address: 5/2c seals garden lane kol-2, 5/2c seals garden lane kol-2
              Website: Yes

              LimeRoad gold member ship card not delivered book my shirt
              LimeRoad customer support has been notified about the posted complaint.
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                V
                vkumarmeera
                Aug 10, 2021
                Resolved
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                Resolved

                Address: Gurugram
                Website: LimeRoad

                I have purchased four shirts worth Rs.4438 from Limeroad. I have made the payment through Google pay. Transaction was successful and my account has been debited. Please find attached the screenshot of the transaction. However, in Limeroad app, it is shown that I have not made any purchases yet.
                Aug 12, 2021
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
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                  B
                  Brian Rocks
                  Jul 30, 2021
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                  I haveto return a product of limeroad and trying to change delivery pincode as i have given wrong delivery pincode but not able to change i

                  Please resolve it as soo as possible
                  LimeRoad customer support has been notified about the posted complaint.
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                    T
                    tammineni pavani
                    Jul 28, 2021
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                    In lime road, money 1816/-got deducted bit order is not placed. Please resolve the issue
                    LimeRoad customer support has been notified about the posted complaint.
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                      B
                      bonny1994
                      Jul 26, 2021
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                      I tried shopping for a white and blue square striped shirt on the Limeroad app and as soon as I completed the payment through my UPI, the money got deducted, but the order was not confirmed at Limeroad. Please tell me a solution.
                      LimeRoad customer support has been notified about the posted complaint.
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                        A
                        Aditiii
                        Jul 24, 2021
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                        The email address doesnt work. The official app doesnt have even a single alternative email address or a support number.I have been trying to contact them somehow but the email address can't be found and there are no other numbers to go to for help
                        LimeRoad customer support has been notified about the posted complaint.
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                          mamta..sahu
                          Jul 17, 2021
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                          I had initiated a return request for my two sarees with order no. [protected]
                          The refund is applied to LR credits. I want my refund in my bank account.
                          Kindly help me
                          LimeRoad customer support has been notified about the posted complaint.
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                            V
                            Vandana321
                            Jul 10, 2021
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                            I placed the order on 18th April 2021 bearing Order No.[protected] which has not been received by me and the payment for which was made through online payment option Pay U. The product was not delivered and the amount has been deducted from my account. I have also e-mailed to the limeroad regarding the issue 28th April but still havent received any reply regarding the refund
                            LimeRoad customer support has been notified about the posted complaint.
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                              S
                              shmudumb
                              from Hyderabad, Telangana
                              Jul 8, 2021
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                              I returned a dress. It says money is transferred from LR credits to account on June 20th
                              Money has not been transferred yet
                              U sent mail to customer support but no response
                              2 orders where money is not refunded
                              Order id -- [protected]
                              Order id--[protected]

                              Customer Support ticket number-1219617
                              LimeRoad customer support has been notified about the posted complaint.
                              Money has not been refunded yet inspite of being loyal customer, this was not expected of limeroad
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                                R
                                Rutvi04 N. patel
                                Jul 7, 2021
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                                Address: NHL MMC GIRL'S HOSTEL, SVP HOSPITAL CAMPUS, PALDI, AHMEDABAD

                                Sir,
                                I placed order of Tie front solid shorts on 7th july, 2021. I paid the amount of Rs.528 through my google pay. The amount got deducted from my account and i have full proof of it. The site is shoeing transaction fail and order not placed. please refund my money or else place my order.

                                Name: RUTVI NARESHKUMAR PATEL
                                EMAIL: [protected]@gmail.com
                                CONTACT NO. : [protected]
                                LimeRoad customer support has been notified about the posted complaint.
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                                  A
                                  Abudulla Sk
                                  Jul 7, 2021
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                                  My order is not returned
                                  LimeRoad customer support has been notified about the posted complaint.
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                                    B
                                    Black Orange
                                    Jul 6, 2021
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                                    I would like to bring here that Limeroad has deducted a decent amount of Rs 18741.7 from our seller account.

                                    They have tendency to send emails to sellers in which they mention about their promotions mentioning deadline to reply. They also mentions that if seller don't reply then they'd go with promotion and amount will be charged. If anyhow you do not see that email then that promotion will be tagged to your company and corresponding amount would be deducted.

                                    Now, our issue is an email is they didn't mentioned anywhere in email that if we don't reply then we would be tagged with promotion and amount will be deducted.

                                    Email said: Find attachment.

                                    They themselves tagged our brand for promotion and deducted the amount. When I complained about the deduction then initially they agreed to refund but when amount was not credited to our account then I contacted them again. Now, they replied that there team has reviewed and denied the refund saying we were supposed to reply to their email.
                                    LimeRoad customer support has been notified about the posted complaint.
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                                      H
                                      Jun 25, 2021
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                                      I have paid amount in Gpay of 920/-rs at Lime road. But order was not shown and confirmed.
                                      I want my money..
                                      LimeRoad customer support has been notified about the posted complaint.
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                                        H
                                        Jun 25, 2021
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                                        I have paid the amount on Lime road shopping. But the order was not shown and confirmed on the site...

                                        I want my money back..
                                        LimeRoad customer support has been notified about the posted complaint.
                                        I have paid in Gpay...of 920/-rs
                                        Problem not solved yet...My money not returned and order also not yet shown in shopping App..
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