[Resolved]  Limeroad — i have paid for my order, but order did not get placed

Address:Pune, Maharashtra, 411057

Hello,

I am suhani jain (Phone no. : [protected]).
I have paid for my order (Amount rs531) on 24th june 2019 through google pay but unfortunately the order did not got placed and is not showing anywhere. My money got deducted. I want my money refund back as i placed the same order again through cod this time.

Please let me know by how much time it will be done.
Thank you for your support in advance.

Regards,
Suhani jain
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Jul 30, 2019
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
LimeRoad Customer Care's response
We are so sorry. We tried calling you on your contact number however could not reach you. Kindly share your convenient time to resolve your concern immediately. Further, an email has been sent to you in this regards. Please reach out to us for any further details at [protected]@limeroad.com. Thanks, team LimeRoad
Complaint comments 

Comments

While ordering a top from limeroad, money got deducted but order is not yet confirmed it said "Sorry, transaction not completed try later" but money debited message is received . The transaction was done through phonepay.nothing is shown under my orders of limeroad..please resolve my issue.

Why it has been written that 7 days easy return..i have submitted the return request many times and the product is still with me i've already complaint in customer care number and that's of no use please arrange the pickup as soon as possible..i want the refunt soon but the customer care is not giving any attetion to it
LimeRoad Customer Care's response, Jul 5, 2019
Verified Support
We're sorry about this. 99% of pickups are done within two days though, issues may arise. Please write to us at android@limeroad.com and we will resolve this. The fastest way to reach us is by raising a query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) - Team LimeRoad

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