Limeroad — Online Payment Refund

Address:Chennai, Tamil Nadu

On 19th August I paid to LimeRoad through online for a top worth Rs. 599. It was credited to my account, but when I checked it wasn't placed ordered. I checked with the customer care of Limeroad, they asked me to wait for 4- 5 business days after that they will refund my money back. It's been more than 15 days the amount hasn't been credited back to my account. I am attaching the statement screenshot in this complaint. Please take action as soon as possible. Thanks
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Hi Kirty,

I don't have order number as when I placed the order the amount was debited from my account but the order wasn't placed.
I checked with lime road customer care, they told me the amount will creditied back to your account in few days.

I attached the transcation in my complaint please check the transcation.

Thanks,
Nidhi
Dear Nidhi,

We are so sorry for the inconvenience.

Please share your order number on our customer service id - [protected]@limeroad.com so that we can check and share the status with you.

Regards,
Kirty Sharma
Team Leader
sruthi.J.R ([protected]@gmail.com)

Hello

I ordered a kurt through lime road on 4th oct 2015 (order no [protected]s1)for Rs 1499 (online payment).Due to size issue I returned it to limeroad as per your instruction through Bluedart (courier)for Rs 410 (Document no [protected]) on 16th oct 2015 & it delivered to you on 19th oct 2015.We conducted you for refunding our money and you told that we get it within 24 hrs after passing a week the money didn’t credited to our account and again we contact you on 26th oct 2015, then you told me to take the snap shot of the receipt of the shipment and send it to the [protected]@limeroad.com, I send it (by click the terms o[censored]se then under the heading terms and condition click link [protected]@gmail.com and send the mail with the attachment of snap shot).Again I contact you today itself and you told that you don’t get the mail. Now again I send the mail to you with the attachment plz find the attachment. Plz give a solution for refund of my money.

Thanku.

LimeRoad — check my order No. 0001026931

My order No. [protected] Please check my order I am no receive it. and not any information.

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