[Resolved]  Link Intime — L&T Bond redemption

Address:Mumbai

I purchased an infra Bond 2011A series from L&T Infra. The bond matured for payment in 2021. Link Intime is the registrars for the same. My current address is changed from the one I had at the time of purchase 10 years back. But Link is not sending me the redemption cheque to my new address despite my giving self and address and ID proof.
They now ask for bizarre requirements like Bank certificate, signature verification & notary certificate, which are not possible to get because of lockdown everywhere. When my signature has not changed and I am prepared to give my current ID & address proof, what kind of harassment is this asking for bank & notary certificate? I need the money urgently for medical treatment but Link Intime is harassing me and not paying
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Aug 5, 2021
Complaint marked as Resolved 
Link Intime customer support has been notified about the posted complaint.
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Dear Sir/Madam,

Greetings of the day!


This is with reference to your below mentioned email, please note that:

we are unable to check the details as you have not provided the details of the bond such as folio number or demat account no


We look forward to being of service to you again.


Regards,


TEAM LINK INTIME

Office Address:

Link Intime India Pvt. Ltd
247 Park, C-101 L.B.S. Marg
Vikhroli (West),
Mumbai 400083.

Website Address: www.linkintime.co.in

Email Address: rnt.[protected]@linkintime.co.in
Phone: +[protected]
Link Intime Customer Care's response, May 26, 2021
Verified Support
Dear Sir/Madam,

Greetings of the day!

This is with reference to your below mentioned email, please note that:

we are unable to check the details as you have not provided the details of the bond such as folio number or demat account no. please provide the folio number or demat account no or you may write to [email protected]

We look forward to being of service to you again.

Regards,

TEAM LINK INTIME

Office Address:

Link Intime India Pvt. Ltd
247 Park, C-101 L.B.S. Marg
Vikhroli (West),
Mumbai 400083.

Website Address: www.linkintime.co.in

Email Address: [email protected]
Phone: +91 22 49186270
Link Intime Customer Care's response, Jun 2, 2021
Verified Support
Dear Sir/Madam,

Greetings of the day!

This is with reference to your below mentioned email, please note that:

we are unable to check the details as you have not provided the details of the bond such as folio number or demat account no

We look forward to being of service to you again.

Regards,

TEAM LINK INTIME

Office Address:

Link Intime India Pvt. Ltd
247 Park, C-101 L.B.S. Marg
Vikhroli (West),
Mumbai 400083.

Website Address: www.linkintime.co.in

Email Address: [email protected]
Phone: +91 22 49186270
please provide the folio number or demat account no or you may write to bonds.[protected]@linkintime.co.in

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