[Resolved]  Link Intime — Signature difference and Spelling mistake.

I am unable to demat some of the physical shares due to 'variation in signature'. This has become a stumbling block in getting shares demated. I need clarification on the following:

1. What is the level of official who authorises signatures authentication.

2. Are such officials trained in detecting fraudulent signature? A forensic study for instance.

3. Do they use scientific tools to arrive at approving or disapproving signature.

4. A signature done at the age of 20, 40, 60 and 80 years is bound to be different. But there are certain underlying attributes which can never change unless extreme medical issues occur. How is this tackled by your company.

5. Who pays for the umpteen courier charges when your firm returns documents?

Secondly, why should the onus of typographical error at data entry stage 30 years ago fall on the share holder? Your company is bound to go through the old records and correct it when your attention is drawn. Instead, why should the investor make a gazatte publication and submit a copy duly notarised. Why should investor spend money on getting documents corrected in the case of 'Penny stock'?

I request you to give proper explanation to my queries and also tell me the appropriate authorities for escalation, if I am unsatisfied.

The details of my share certificate will be informed upon satisfactory response.

Shareholders:
Prakash J. Nambiar [protected]
Shaileja P.Nambiar.
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Jan 13, 2022
Complaint marked as Resolved 
Link Intime customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2021
Link Intime Customer Care's response
Dear Sir,

Greeting of the day!

Please note that since the holding details are not provided by you, we are unable to check the details.

The signature is the only part where we can verify the genuineness of the shareholder. Please note that the enhanced due diligence is done to uphold the interest of the shareholders and their investments and it is in your own interest that we have asked for the said document.

If the signature does not match, then we ask for relevant document to the shareholder.

Further any query, you may write to rnt.[protected]@linkintime.co.in with the holding details - company name and folio/demat a/c

Regards,
Linkintime
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