Lister Metropolis — Ref no- [protected] feeling like cheeteed

Address:	Flat no 33; shri hari building Datar colony Bhandup East Mumbai 400042
Website:	wellness.metropolisindia.com/truhealth-checkups/?utm_source=md&utm_medium=search_truhealth&utm_campaign=sem_brand&campaignid=9263633691&adgroupid=97738381847&creative=416830843427&matchtype=e&

Hi team,

I have done an booking for my mom on Friday (19-Mar). The person gave me an appointment fir Monday.

He came in morning took the test and since yesterday I am waiting for their to revert on it. I calling them since yesterday the person is not answering my call and cousmter care team is hearing my query and ask me to go to wait on hold then they disconnected the call 4/5 times.

I am feeling like I have been cheeteed with such an big company.which was never expected.

Booking appointments no was [protected]

Ref no was - "Dear Mrs. KAMLADEVI PANDEY, your visit is confirmed on[protected] between07:00:00-07:30:00.Our technician ASHRAF-[protected] would visit for sample collection. Your Ref id is [protected]. Our technicians follow all safety norms and will visit your home wearing a PPE suit. Team Metropolis"

Payment details are below
"Dear KAMLADEVI PANDEY, Thank you for making payment of INR.5770.00/- for VID [protected]. Please verify your details, Age - 55, Gender - Female, Email - [protected]@gmail.com. For any changes in the above mentioned details, please call on[protected]"

I request you to do the testing again or refund the amount.

Awaiting for your revert. You can contact me at [protected]