LivPure Complaints & Reviews

I had bought Livpure RO and bought AMC for five years. I needed to reinstall my RO as I have been transferred to new location. Contacted customer care many times, raised request several times, however no response from the company. Poor display of customer satisfaction...

I have taken 3 years of AMC with Livpure and you have made me realised every time how bad decision it was. Every time I have to chase to get an executive to come over to provide the service.

See how long the below ticket is opened and still no one bother to check this ticket
“Dear Customer, your visit for call ID JS-[protected] is scheduled on[protected]:00:00 “

I have been chasing your helpdesk...

Customer Care people are hanging up the phone and are not responding correctly, wasted my whole day in waiting and calling.

Engineer number given for reinstallation, I contacted him, he denied to provide any service. Already waited for 48 hrs, now again asking me to wait for 48 hrs.

I have taken the one yr sevice warranty of livpure RO. But they are gaining to give service.

Water is essential...

This is regarding the service request job id : JS-[protected], I have opened this service request for bad water taste on May 21 2021 and the service man came for service on June 15th 2021; while in all these previous days I am buying water from outside.

I also have AMC done for my livpure pep model which will expire next year 2022, now after this service delay the service person is asking for Rs 2750/- and saying membrane...

This is regarding my Service Request that I had already raised last Sunday, i.e. 6th June, 2021, with JobSheet# JS-[protected], that you LivPure people allocated to Electro Care Services ([protected]) West Delhi, [protected].

I wonder why is it taking so long to resolve my issue? It's more than a week now. My RO machine is not working. Water is not coming. Your technical executive (Phone# [protected]) came on Monday, 7th June,...

I have purchased the Livpure RO water purifier last month and it does not work!! i have been trying to get in touch with the CUSTOMER care people and they do not help!!! keep cutting the line on my face for no reason. i have put in a service complaint for the last 2 weeks every day, but no response!!! i need this fixed right now!!! i bloody paid for it!!! what kind of a ### up company are you?????
send someone home to repair that ###...

Dear sir
I am using Livpure RO model no.A9JW44D1080973 for the last one year but now this is providing very higher TDS level (540) water which not good in test as well as for health kindly send your service person at my address
404, vijay sarita estate
Panch sheel nagar
Ajmer
Regards
Sushma morya
[protected]...

Livpure machine is giving beep sound post recharging also on time. Have raised ticket but no response yet....

Servicing of my kent RO installed last year is due from the last 15 days. I have received the SMS for the same on my registered mobile number [protected]. but till now no one has visited for the same.
I have contacted your authorized party victorious services ( Pune) but no response from their side. they only delaying the matter.

Please deploy some for the servicing of the same.

My details are as follows-br...

Livpure water purifier leaking complaint addressed but not redressed.

My registered phone number is [protected].

I am purchased the above livepure water purifier 7 years back. Regularly i am paid Annual maintenance for my purifier. This time also 4 years AMC paid by me approx 7500. Two year AMC completed and two years pending.

Recently Livpure chennai Trivallore district service maintenance contractor...

The livepure filter system is not working at all all the blinking lights have turned red....

I have purchased Livpure ZINGER SMART COPPER on 07 May 2021.
I have not received any update for delivery.
I did not get any support from Customer support number([protected]/[protected]).
Please help on product delivery or return amount.
Details are given below.
Order ID: LSHDC1039
Payment Id: pay_HKAlOMfKKigNt4...

Hello I ordered from Livpure on 7th April 2021under the order id LSHPY18812. For a cervical pillow but when I received the product on 11th April2021 the product was damaged so I raised the return complain and the return of the product got picked up on 16th April 2021 by there Delhivery courier partner.Despite of many mails and WhatsApp follow up till date I have not received my money and they are also not even replying to my mails and WhatsApp...

Dear Team,
In my 30years of my life I have never seen such worst Water Purifier like LivPure Envy Plus .
I have purchased this on 6thJuly 2020 and since then Purifier breakdown happened more than 10times.
Don't know how Master Blaster Sachin Tendulkar is the Brand Ambassador of this company.
Please solve the issue or change it else this issue will be raised to Higher Consumer Court.

Regards...

Water leaking continuously and TDS problem...

I have raised a service request from livpure but still no action taken from last 1.5 month. Please do the needful....

I have purchased A new livpure RO last month but after 10 days it stopped working.
Complaint registered on toll free and 02 executive visited after long discussion and many more requests.
But executive could not find out the problem due to lack of knowledge.
Still problem takes place.

Kindly look into matter and do the needful.
Local franchise is not supportive

Address : Nandana ward...

Considering that Livpure service would be good, I took AMC for 4 years few months back. I do get messages of free services, but no one would attend. Even problem comes below is Livpure response.

They (mailing to [protected]@livpure.in) do not respond when a customer is in need. kindly find the attachment.

If we call to customer care number, they say we get call back in a short while. We don't get response. If...

Dear Team,

I have paid an amount of 6420/- towards annual charges of RO along with installation. It's almost a month still that RO not got installed and I not even received any call also from technical team. I tired of with continuous followup. Pls refund my amount immediately without any delay.

It was really worresst experience to me with Livepure as I don't suggest any one to go with this. You people unnecessary...

Euro service man not coming and next 3 year money in advance plz help they not picking your phone...