LivPure Complaints & Reviews

Dear sir
I am from delhi purchased dated on 26/7/19 livpure pep ro and not compare to any other company because of sachin sir is brand ambesder of this company so i think company service is good at the store livpure sales person suggest me this model for mcd water. When engineer installing this product engineer (Imtiyaz alam 2001731) nothing to tell me about tds label when yesterday i was checked tds is 3ppm now am requesting for...

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Address: VIJAYNAGAR COLONY, Hyderabad, Andhra Pradesh, 500057

I purchased livpure water purifier pep pro plus through amazon in april 2018.
Registered mobile num:
Aijaz mohiuddin

Malfunctioning unit since installation water from waste water drain pipe after tank full also the water out flow is there continuously now the machine has stopped working only power on display is seen the service person who came for first free service in december told that he is only for maintenance...

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Address: D/No 1-4-190/56, Ground Floor, Sri Nageswaramma Gardinia, Bhaskar Rao Nagar Colony, Sainikpuri, Hyderabad, Andhra Pradesh, 500094

I had complaint and mail's to Livepure customer care but they playing drama only they are daily call to me today technician visit sir, but no visit any technician because this product is on Warranty if not warranty they quickly respond to you and force for AMC means extend warranty
When they take money there after they told no replace of all filters 😡
Vvvvvvvvvvvfraud and worrest experience with Livepure nobody can purchase...

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Address: Srikakulam, Andhra Pradesh

This is my worst experience ever with a company which is doing so well in the market. I wonder how are they sustaining with such creepy service and staffs. No numbers of their customer's services are working. Staffs are irresponsible and rude.
I would ask people not to go for this company. Better choose another option.
I am a new customer and i am running up and down for my installation. The contact number doesnt works. I have...

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Address: d-205,sovereign santhinivash, inside trinity complex,near krystal app,soampur, Bangalore Urban, Karnataka, 562125

I am from Bangalore, My livpure GlO is on warranty, because o[censored]r untrained service engineer it got damaged, I am doing follow up by ur customer care and through mail, since June alomost 10 ticket, 50 +follow up call, 15 mails not getting any response

After each servicing it works for hardly 2, then same issue, I am completely frustrated . For each below almost 15 to 20 follow up call, email too, I need complete replacement.br...

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Address: 110055

I have got cheated by your so-called exclusive agency and i going to lodge this complaint in consumer court if this does not get addressed by livpure.

On 5th july 2019, i called for a service request. Livpure sent an engineer named "deepu". He told that the warranty of my livpure ro is over, which i was also aware of. He suggested if i make a payment of rs.6500/-, the warranty will extend for 1 year. He shared a paytm no. On...

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Address: Alappuzha, Kerala, 690509

I am requesting and complaining from more than a month through ivr, customer care, email, online etc. & escalated in the livpure escalation website also but no one has responded or attended my complaint. My ro is leaking and i m not getting any support from the livpure. Pathetic response and no follow-up. This is very insensitive. I a not satisfied...

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Address: Plot no. 221,Udyog vihar,phase 1,Gurgaon 1220126, Karimnagar, Andhra Pradesh, 505001

Hello, iam a customer of livpure.
We are facing problem in service requests.
As your service executive said we paid 2500 for 1 year service including 4 filters.
But now we have emergency with the service, that purifiers not working.
And our children got health issues with the water that we are adjusting with the nearby water service.
Kindely please resolve our problem.
Thank you...

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So here's what this so called "most trusted air purifier company" did to me. Two days ago they started sharing me hundreds of smss with detail of their customers address, phone number etc. Sender 's title is bp-livpure. Firstly, i ignored them but then people started calling on my phone number that company shared my phone number with them.
I have no relation with this company. They are constantly sending me 100s of messages. I sent...

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Address: Srinivas Apartment, no 13, Amman Nagar 3 st, Ramapuram, Chennai, Tamil Nadu, 600089

I requested service for my RO which is not working properly... I requested for the service person on 13th june. Customer service person has taken my requested and said that the service person will visit my house in 48 hours time... Now it's more than 5 days... None of one came... I received a call from local livpure office they said the executive will come and so the service, ever time when I call they will tell today will come later on they...

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Bought RO from Livepure They delivered it in few days and now its been 1 month after delivery nobody is coming for installation after talking to customer care multiple times each time they saying different things like you need to pay for installation which is clearly mentioned on that installation will be free of cost, Some says Our team have informed us that RO is already installed.
Such a pathetic service livpure has never knew!...

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V pathethic and unprofessional behaviour

We had requested for a change in sedimint filters for the ro purifier, when servicing representatives whos mobile no baring [protected] visited & on spection & changing the filters, he had interconnected the wrong water inflow & therby causing the waste water to enter into the machine and causing the water purifier to fail & not function. Also after that it has been a week & no action...

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Address: 2c,55, pratapaditya ROAD mudiali, In front of central bank, Kolkata, West Bengal, 700026

We purchased livpure RO in last month..
But your have provided us a damaged product which is continuously leaking..
In this one month We had called for repairing for different issues two times..
How is it possible that a new product will need two times repairing for different issues..
I tried to call the number to talk to your customer care service provider... But there is no option in your menu to talk them directly.....

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Address: 600069

Service for my RO is booked on 04 June 2019 with reference : JS-[protected] and another one on 07 June 2019 with reference number : JS-[protected]. However no service engineer came to service till today. I have been calling customer care number almost everyday and still no service done.
I have been forced to buy canned water from outside because of the worst service provided by Livpure team.
My warranty period expired...

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Address: House no 67, Vijay Park, Pratap Nagar,sector 8, Vijay Park, 122001

I purchase livpur pep pro+ machine in jan, 2019. From last 2 days it's making beep sound conitnuously. I also raise the complaint js-[protected]. Complete day passed out but didn't any message for engineer visit and no one came from livpure. When i called them, they asked to wait for 24 hour. Now even 24 hours passed, no communication got from their side. Really frustrated with their service.

Water is one main part of life...

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Address: 36,Villa,Heritage Township Kada Cross Road,Opp.Bharat Petrol Pump, Mehsana, Gujarat, 384315

मेरा रजि मोबाइल नंबर है [protected]
आप इस नम्बर पर सर्विस की डिटेल चेक कर आपकी कंपनी द्ववारा मेने वार्षिक सर्विस का एक्स्ट्रा पैसा भरा है पर आपकी कंपनी द्ववारा मुजे रेगुलर समय...

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Address: Pune, Pune, Maharashtra, 412105

Hello livpure team,

I am writing this email regarding the water filter product “livpure liv-pep-pro-plus+ 7 l ro + uv + uf” [imei/serial no: d3jw44d1055929].

Since the product was installed every after 10 to 15 days the water stored in filter tank tds level is automatically getting low and taste of water is changing to bitter taste.

I had raised four complains till date since the product was...

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Hi Livpure Team...

Livpure must give proper respect and response to their customers if you guys really want to grow.

Installation guy came to house for installation after long time of request.

Srinuvasan S (+91 [protected]). Not installed anything properly. Not shown any demo.. Not tested water purity before and after(dont know machine is working or not). Most importantly he is the worst installation...

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Address: 121/1,122, Flat # G25 SLS Springs, Royal Placid Layout, Somasundarapalya, HSR Layout I Sec, 560102

I had raised a complaint with livpure almost a month ago but i have not been able to get any response. I would have called atleast 10 times but have nto received any response. As mentioned in other complaints, the number seems to be busy all the time and they mention that they will get back to me but they never do.

This is extremely furstruating, please reach out to me venkat. [protected]@gmail.com to resolve this at the earliest....

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Address: E 013, Assotech the nest,, Crossing Republic, Near CNG station, Ghaziabad, Ghaziabad, Uttar Pradesh, 201009

This is not for the first time, if the ro is having any issue then technician is not going to change the part until n unless you fight with the customer care. I took 3 years amc and paid 7500/- for that amc. Still they argued a lot to change the part. Many times technician says that u had taken amc therefore we have to answer a lot to the company therefore we are not in the condition to change the part.
Worst experience... Still struggling...

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LivPure Complaints & Reviews

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LivPure reviews & complaints page 31

cheating me both department sales and service

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I am complaining about the company's service

need replacement

fraud by livpure

not getting service for my livpure ro

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spammed my phone with unsolicited messages

wasted my money by paying the amc of 14000

ro envy waas

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livpure liv-pep-pro-plus+ 7 l ro + uv + uf

worst installation guy behaviour

complaint not attended for close to a month

no solution for the problem, if customer has taken amc for 3 years

LivPure Complaints & Reviews

File a complaint to LivPure

Recently resolved complaints

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LivPure reviews & complaints page 31

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