LivPure Complaints & Reviews

I have purchased livpure water purifier on date[protected] from shahganj uttar pradesh. The product is under warranty for 4 years but the service is unavailable. Inspite of calling several times the service has not been provided which is against my consumer right. I request to look into matter and reply as soon as possible.
Warranty card is also attached with this complaint....

Hi

My ro suddenly stopped working and is urder warranty. I have raised complaint 5 times in this 11 days but still no response from livpure team. Every time they drop a mail that we will get in touch shortly.
Complaints date-3/05/2019

I also got a call from one agency but they didn't came for visit and also they are not picking the call.
Why you are cheating the consumer if you are able to provide...

We have made atleast 10 back to back complaints about improper functioning of the ro. Our product is still in warranty period and 10 times it has been repaired by false promising engineers.

I in my whole life never suggest this company to anyone.

Even sachin tendulkar should think before advertising for a company whose consumer are not satisfied shame

I regret my those hard earned 10000 rs....

Hi, i have been using pep star model for last 5 year, i never had this type of service, registered complaint on 05th may'19, but till date no response even after couple of complaint through telephone & email,
I had given reminder 6 to customercare email id, but there was no response, even i called local contact person, he was not picked the call any time.

Company has taken rs.5000 under amc, but they are not doing service,...

I have been charged rs 700 extra by the service engineer who came for repair my livepure ro

Attached the bill received of rs 2860, but the cost of the part replaced was rs 1800, and actual charges were rs 2160.

Visit charges were rs 360

2860 was transferred to engineer account by google pay, attached screenshot

Would like to get refund of my extra charged of rs 700

Akash...

I have brought a new ro and registered for installation on the same day. A message received through sms for regarding a person detailed for installation and his mob also forwarded but when i call the person he told that manager will detail someone. I can't understand how they are ao irresponsible. Even expiry of 5 days nobody come for installation. The interesting thing is that i call two to three time a day to customer care, they told that...

Hi,

I had purchased amc and was told there will be services on 110, 220 and 330th day of the first year. 7 months have passed and no service provided till now.
I have sent n number of emails and everytime i get the same reply "we will look into it, sorry for inconvenience".
I am demanding for the return of money or else extension of amc.

Bhuvan...

Sir i have bought livepure vibe filter from tata cliq website 3 months before it has stopped working.
I have registered complaint at toll free no. On thursday 18 april they send me message on my mobile service request no. Js[protected] happy code 839 allocated to rashtrapal tayade [protected].
Sir there is no responce from mr. Tayade his phone is out of reach.
Sir is he or any other person will see the problem or should...

Hi,

My livpure glo water filter was serviced on 5/04/2019 by m v s service. At the time of service, the service guy suggested us to take the amc option as there will be two-time service free and two times parts replacement within a year. I have paid rs 3999 for one year amc. Later i got a call from the service center saying that part replacement can't be done in next time services since they already replaced the part in current...

Your engineer take happy coad on 29march but till now the never give service when i call for service they saying after 2days i will come for sevice
My customer service request no. Js[protected]
Happycoad is-40804
The person who call for happy coad his mob. No.[protected] in 10 days gone but they never come for service so please take action on it...

Sir/madam,
In connection with the subject cited above; i want bring it to your kind attention that i have bought a livpure water purifier as detailed below:
Product: livpure
Model: envy shield
Serial no: b8iw72d1004304
Purchase date: 21.10.2018

Further, i am to state that since last wednesday (03.04.2019), the above said water purifier making an indicator sound (Beep sound). I have understood...

Tds is reduced to 10-12 after servicing which very bad for health.
How can livpure do this. We have installed it to drink healthy water not the water which makes us unhealthy.

I have contacted the customer service many times but they are really careless and not helping to resolve the issue instead they are closing my complaints from backend. Js[protected]
That too i am not happy with service

Very...

With effect from 29.03.2019, approx 8 times call to custmer care No. [protected] but his reply some times " phone hold per rakhen. sometimes " aapka complaint urgent mein dal diya hai" Some times " recommended kar diye hain" some times 12 baje tak aa jayega. some times 4 baje tak aa jayega. mujhe pani ki bahut problem ho rahi hai. yadi aap jharkhan ramgarh mein service nahin de sakte hain to CSD Canteen Ramgarh PRC mein Livpure (RO ) sell...

With effect from 29.03.2019, approx 8 times call to custmer care no. [protected] but his reply some times "phone hold per rakhen. Sometimes" aapka complaint urgent mein dal diya hai"some times" recommended kar diye hain" some times 12 baje tak aa jayega. Some times 4 baje tak aa jayega. Mujhe pani ki bahut problem ho rahi hai. Yadi aap jharkhan ramgarh mein service nahin de sakte hain to csd canteen ramgarh prc mein livpure (Ro) sell karna...

I have taken 3 years of ro amc for 10k rupees from liv care water solution who approached me after registering service request with livpure ro for my pep plus ro.

Now i am calling the given numbers but all the numbers are not reachable.
I tried to convey the issue to livpure but got no resolution.

I am now feeling cheated and livpure should take the responsibility as livcare person was sent by livpure...

Dear sir/madam,

We have two livpure ro and one registered with mobile no 99xxxxxx30. We raised complaint dated 25.12.2018 where technician visited us accordingly.

The technician shared the ro needs the change of filter which shall cost us around[protected]/- to which we said okay. Later he shared, he can install the same with lesser cost however the bill will not be there and he after speaking with service manager...

I am using livpure ro and its still under warranty. I started getting beep sound on 23rd march 2019 and ro is not in working condition from that time. I raised a complaint on 24th morning and i was told that it would be resolved before afternoon itself, but here i am sitting on 25th march afternoon, without any resolution. I am frustrated after calling their customer centre. Average waiting period to talk to customer care is 15 min and no...

I purchased touch uv model in september 18. It started showing fault (Near to nil) water flow. Carbon filter has been changed once.
Again it's showing same issue so raised complaint no js[protected] and no action has been taken on it for or than 15 days.

Do you expect us to be without water for 15 days or you want us to buy new product?

I have spoken to sushant (Raipur service head) and he promised it...

While installing they said during warranty of 1 year, it comes with 1 filter replacement. After 9 months when I call, they said to filter replacement.. only free service.. what is the service.. their rep came and saw, said everything is fine and left..
dont get cheated by low prices of livpure water purifier.. you get what you pay for.. others offer 4 years service + 1 year parts .. livpure wants you to buy acmc... their service program,...

Am Ajay Kande bearing phone number [protected], having glow model water purifier it's having problem of pump from past one month so we raised complaint customer care said problem will resolved with in 48hrs, but no one came till now already 72hrs completed, customer care also not supporting, alloted Livpure agent service person madhusudhan rao bearing no:[protected] has not lifting the phone and asking me for happy code before issue resolved...