Lloyd Ac — Fwd: Complaint ID LEEL[protected]/LEEL[protected]Same problem) new Complaint ID LEEL[protected] dated 16-Mar-15 - Not attended yet

Address:

Thane, Maharashtra

Hi, I would like to thank for prompt service and hence its not attended so far and really appreciating the way directly or indirectly trapping the customer to have AMC with you else please ready for the problem... Anyway, Thanks for your attention. on 20-Mar-15 I have received 2 calls and summary are as 1. [protected] at 12.59 ended in 11 mins - Completely unprofessional and non-ethical behaviour and way of talking mostly with Haryanwi accent. Even he was not knowing the call details and continuously arguing and trying to proof that I am having incorrect call ID details. I asked so many times to share his mail id so that I'll forward but did not. 2. [protected] at 12.15 ended in 10.35 mins _ Mainly this call was to convince me that since I do not have AMC, that's why you are facing the problem. After above, even I got the call from Accurate engineering to fill the gas and the meeting was concluded to be done on last saturday(21-Mar-15) but he did not turn up. Now I would like to share few feelings / conclusion with you are as for Lloyd... ----Cold response from your side, probably is indicating that nothing is going to happen. And its upto the customer whatever wants to do, should be done. ----Cheapest way of your company to extort money from customers ?? ----Is Lloyd a Multinational company or just general store?? ----Need to justify the slogan from khusio ki guarantee or tension ki gaurantee?? For Vijay Sales...They do not worry about the customer's retention, simply trap the customer and squeeze it as Llyod is doing...rest go to hell.