Lloyd — cassette ac break down no.[protected]

Address:Infosys SEZ, pocharam, ghatkesar, Hyderabad, Telangana, 501301

Upon complain of ac break down 15 days back technician mr. Sajid [protected] came and just filled freon gas and took 4000. After 4 days again the ac stopped cooling. I spoke to mr. Sajid and he came and found a minor leakage in door coil and he said he will repair it in three days. Fifteen days passed he never answered my call. Then i again logged a service call, but after three days no service engineer arranged, i customer care and got a number of area manager mr. Surya. He gave a reply after speking to mr. Sajid service technician that the coil should be replaced with a new one. I lost faith in lloyd, probably now havells. I took a second opinion with another tech, he told that minor leakage that will be cleared by brazing. Now my ac is absolutely working well. The agony and the pain which is given by your team is un explanable. The company is intended to loot money from the customers by guiding in wrong way.

I lost the trust. I wl never buy a lloyd product.
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Dear Sir,

We're really sorry for the experience you had. Please share your registered service request ID so that our team can look into your issue.

Thanks & Regards
Team Havells
Good Afternoon sir,

I bought LLOYD AC last may 2018 . approx one year is going to complete so I request you to please send your service man for its servicing. As soon as possible.
My contact no is:[protected], [protected]


Thankyou

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