Lloyd — Worst Installation ever experience from the authorized person of LLOYD Havells company | |||
After buying LLOYD AC, I called to the customer care regarding installation. As i booked installation from the customer care, I was very much sure that the installer will be having every highly qualified regarding installation. But the 3 clever person came to my home for installation were having no knowledge of installing the split AC. They did such a rubbish work that now couldn't be cured as the AC & all the accessories has to be removed & new installation process has to be done. I clarified to the customer care executive that the person who will be visiting to my home for installation shall come with proper ID Cards issued by Havells. When the person came, they were neither in proper uniform nor having any such ID cards. I was waiting for the feedback message from the Havells but the company is not even bother about their customer to ask about the work/feedback from the customers. This is the biggest drawback of the company for lacking in the company. I even tried to approach to the official site of LLOYD but there also no such option of feedback is available. Not only this, despite of my multiple requests, the installer had not vacuumed the inlet or outlet. The annex photos are the original pic of the outlet pipe, inlet instrument worked by the so called AUTHORISED SPLIT AC INSTALLER. Would suggest everyone not to go for Havells LLOYD AC. Was this information helpful? | |||
LLOYD customer support has been notified about the posted complaint. | |||
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