[Resolved]  HDFC Bank Home Loan — Misbehave by Employee

Address:South Delhi, Delhi

Would like to inform all of you that, one of HDFC Home loan ,customer executive ,(Indira) called to my house , shouted on my wife and used abusive language and threatened of her life and my children .I was hearing of the news that ,some of the money lenders normally use these type of practices for taking back their illegitimate dues, where as HDFC home loan such a big ,professional ( not right) and leading organizations is also following the same practice !!!.
I will be taking it up with the appropriate authority/statutory forms to ensure such misbehaves should not happen because of the simple reason of “ bought a loan” after pledging of huge value of property with an exceptionally high rate of interest. I am operating this loan since 2009 and also had other house loan a/c since 2005, except this incidence of outstanding of three months (which you were claiming) ,my account was never been highlighted. This also happened because of exhausting the blank cheque left over to you.
I am extremely sorry to inform that eventhough yours (HDFC home loan) is one of the leading organization dealing in housing loan , does not have the technology to find weather your other branch got the payment/ Cheque for the outstanding amount payable to you.,which was happened to me as this incident happened after I had droped the cheque for the legitimate dues in your Cannought place branch.

This cheque was ready for almost a week back and one of your executive(HDFC ) was supposed to collect the same from my office which did not happen hence the delay and thereafter , I myself dropped the cheque in one of your branch at Cannoughtplace.

I would request you to take the appropriate action against the misbehaved employee and and send an apology letter and an assurance on behalf of your employees that your employees should not misbehave with any of your customer in future.
loan account No :[protected] &[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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HDFC home loan file:[protected] Interest amount deducted in advance without credit amount to my bank

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