Loantap — Harassment, Privacy Violation, and Unfair Recovery Practices by LoanTap

Website: loantap.in

Hello,

I am filing a complaint against LoanTap regarding harassment, privacy violation, and unfair loan recovery practices.

I took a loan from LoanTap in October 2021. Soon after, I lost my job. Even in that situation, I paid my first EMI and repeatedly requested loan restructuring through email. I updated my address and remained in communication. I never intended to avoid repayment.

However, LoanTap representatives began continuous harassment through calls, office visits, and pressure tactics.

1. Harassment and Intimidation

LoanTap representatives contacted my family members, friends, and workplace without consent. They used threatening language, false allegations of fraud, and pressured me to pay unrealistic amounts within 2 days.

They claimed incorrect loan amounts (₹4.3 lakh) which were much higher than actual outstanding.

2. Police Pressure Without Legal Basis

On Dec 2023, recovery agents took me to police stations without any legal notice or warrant. I was forced to write statements under pressure. My phone was taken and my contacts were called without permission. This caused serious emotional distress to me and my family.

3. Ignoring Restructuring Requests

I requested restructuring many times due to unemployment. I also offered to pay principal overdue in EMI format. LoanTap did not consider reasonable settlement and kept increasing penalties.

4. Employer Contact – Privacy Violation

In Feb 2026, LoanTap emailed my company leadership asking them to deliver a notice to me. This is a violation of borrower privacy and workplace dignity. I never refused communication and was available through email and phone.

5. Mental Stress and Reputation Damage

These actions affected my mental health, family peace, and work reputation. I am willing to repay my loan as per fair and legal process, but harassment and intimidation must stop.

6. My Request

I respectfully request:

Investigation into LoanTap recovery practices.

Stop harassment of me, my family, and my employer.

Provide correct loan statement and fair restructuring plan.

Remove unfair penalties and charges.

Written apology for contacting family and employer without consent.

I am ready to repay the genuine outstanding amount in a reasonable EMI structure.

Thank you for your support and fair resolution.

Regards,
Deepak Lyngdoh
India