Locanto FAQ, Answers, Tutorials

It’s not possible to change the city of an ad once the ad has been posted, even with a Premium Feature. Please ensure the city is correct before posting an ad.

You can purchase a Premium Account to have advantages over other users. Locanto Premium allows you to answer reviews and look at the profiles of your followers. On top of that, you can see the online status of other users and verify your account to increase the trust of potential customers. Locanto Premium gives your ads the Premium label and makes them stand out from other ads. You will also be able to surf faster and without third-party ads.

You can find out more here.

In addition to the basic account, we also offer Premium Accounts. As a Premium member, you will receive many additional advantages, such as having your ads highlighted with a Premium label. More information can be found here.

The Locanto Homepage, also called the Locanto Shop, is a feature that lets you easily create a homepage on which you can present yourself and your products or services. More information can be found here.

On your personal Locanto Homepage you can display information about yourself, products and/or services. Inform your customers about opening hours, prices or location. You can also add pictures, display your ads and share reviews.

In addition, your homepage will appear in a special gallery in the search results, where it will be seen by many users. This will increase your visibility on Locanto and reach more potential customers.

To create your own Locanto Homepage you don’t need any special knowledge or additional software. With movable widgets, you can easily set up your personal homepage by filling out the components provided or creating your own. You can also choose between many different design and layout suggestions to make your homepage individual.

When you click on your homepage for the first time after purchase, you will be given a small tour, which will explain the most important steps so that you can start designing straight away.

Now you can install Locanto on your home screen for faster browsing, improved user experience, and quick access when you’re on the go:

1. Go to Locanto using Safari as your browser.

2. Now tap the “Share” button (the little square with an arrow) and scroll down.

3. Then press on “Add to Home Screen” and tap the “Add” button.

Android app

The Locanto App for Android is now available for direct download. Install it for improved user experience: instant app updates, quick access to our latest features, and faster browsing.

To install Locanto new application on your home screen:

1. Go to Locanto using Chrome as your browser.

2. Now tap the menu button (three vertical dots) in the upper right corner of the screen.

3. Then tap “Add to Home screen” and select “Add”.

That’s it, now that Locanto is installed on your device you can start enjoying all the additional benefits!

Locanto is a local platform for classifieds. All transactions and details are completed between the two parties. At no time does Locanto get involved in these details or the transaction itself. Locanto do not offer verification of the advertiser. If you have any questions about an offer or any problems with a transaction, please contact the other party directly.

If you think you have been defrauded, contact your local police.

If you opt for direct shipping, please do so via registered mail.

• Be careful before paying in advance using gift cards, bank transfers or sign-ups asking for credit cards.

• The best way to pay is Cash On Delivery.

• Do not pay using Western Union or other similar untraceable payment options.

• When meeting up with a seller, avoid carrying more cash than necessary.

• Report ads and messages that you think are suspicious.

• Be wary of users who have a poor grasp of English; most scams originate overseas.

• Use your judgment: if it seems too good to be true, it most likely is.

• Unless the link leads directly to in.locan.to, don’t trust it.

• Protect your personal details and initiate communication using our contact form.

• Use your best judgment: if it seems too good to be true, it most likely is.

• The more questions you ask the advertiser, the more you know.

• Locanto employees will never approach you and ask for your credit card or bank details.

• Be wary of users who have a poor grasp of English; most scams originate overseas.

• Protect your personal details and initiate communication using our contact form.

• Users with usernames containing ‘Locanto’ or a variation thereof are not official Locanto employees. The only way to reach an official Locanto employee is through our contact form.

• Avoid communicating via email; use the Locanto messaging centre.

• Be extremely wary of sellers who do not want to use the messaging centre, or meet in person.

• Report any ads and messages you find suspicious.