Lodha Group Complaints & Reviews

Lodha really a fraud company, don't believe on their sales employee, they all are cheater, they normally say, booking amount refundable, but once you pay, very next day they change their view and give other option like book in another project. I booked flat on 5th feb and very next day, i informed them, please stop deal because sales person & channel partners made so many false commitment. I booked flat based on their false commitment and cheated by lodha group. Even company don't have proper department to hear & resolve customers complaints.

Hi i am a resident of lodha splendora vivant wing g (Ghodbunder road, thane). There has been no water distribution in our premises since sunday 25th. The facility group has given only false promises and statement since.
They have on intermediate basis arranged for tankers from the residents, many of whom elderly, have to fetch water on a daily basis multiple times.
After 3 days there has been no permanent measures not even half measures arranged to fix this issue.
I request and urge the group to take this matter seriously and provide a fix asap.
Residents are now losing their patience.
This is really forcing us to bad mouth about the group as a whole, who after being internationally acclaimed cannot solve this issue on an urgent basis.

Regards,
Saurabh

I have booked flat 805-c at nautica, lodha pavala on 19th may 2017 by swiping 81000 rs. But since then i haven't received the crm number and welcome mail from lodha. Whenever i speak to sales manager who booked my flat, he asks me to wait for couple of days. As the next payment due date is arriving, i am not sure when and how to make the payments. Also, no receipt is provided for 81000 rs that i swiped. Please look into this matter.

I have paid 81000 as booking amount. After few hours only, i asked them to cancel my booking due to some personal reason. As well as, due to their wrong commitment. But they are not answering my call. Please help out the process.

I made this booking on 18/6/2017 and call on same day... But no answer. Please send me any mail id, where i can send email.

We booked lodha lakeshore one bhk from lodha palava dombivali office. We found that this project is not in our budget for next 2-3 year so we are canceled. The booking amount rs.45, 000 and they swiped last moment rs.27, 000 extra for gst benefit. Next day i told i want to cancel this and i need my money back. They told its not refundable. My savining money me and my wife struggling for our first home in mumbai. How can they say easily this is not refundable. It's not we are orders pizza or something.. It's 72, 000 rs our savings. We need refund our money. Even they told gst benefit they taken that also not refundable.
Even loadha sales ppl very rud to talk told me i am not educated.. What they way talking they are.
Any how i need my booking amount.. I logged complaint in consumer affairs.
Legally they not ready then i need to go with other way.. But i can't leave my saving like this lodha sales strategies.

Dear all,

This is to inform i had purchased a flat in world crest for which possession shown by them as november 2014. I was informed at the time of purchase in december 2012 that the project is on time and will get delivered by november 2014. But when the year 2014 gets passed i come to know that there is a grace period of 1 year which they have putted in the sale agreement.

When they sell the flat they don't inform us about the same, and at the time of agreement also we are not provided time to read in advance. The whole agreement is provided to us at the same day at the registrar office and you have to sign it.

In june 2016 they have offered the flat for fit out similarly demanding for payment due on possession and as per government rules no builder can offer the flat for fit outs.

Condition of project on july 2016 and february 2017 is as follows:
July 2016
1) external facade work not complete but demand raised for possession.
2) you cannot walk the project all muddy with water,
3) entrance common lobby covered with plastic all over
4) elevator as mentioned in agreement : 3 but at possession only 1 working
5) main entrance of the building not ready, you have to go from back side parking lot.
6) all over the site construction work going on, all construction labours, materials, trucks coming in and out of the project.
7) common facilities: not ready only gym that after march 2017 ready; entrance of the gym you cannot expect you have to go from where all the paint and finishing work going on
8) club house building: structure of club house building not finished. You cannot expect it to finish when.

And they delay the possession by some many years and on other hand they charge the consumers @ 18% on delay payment.
And when the time comes for them to make the payment of interest on delay possession they avoid the consumers.

This is my email address for further communication and clarification: [protected]@gmail.com

Due to some personal reason, i need have to cancel my booking on lodha upper thane, and now they are not refunding the booking amount (Had words with mr hemant and ms pallavi mane at lodha).. I have informed them 2 days after the date of booking..

I also have emailed and inform them about cancellation but still didnt get any response from them.

Date of booking : 28/05/2017.
Informed about cancellation : 1/06/2017.

Loadha employes are very rude and they dnt have any manners, i have recording of same.

Please help me.

I m also in same situation. I have paid 90, 000/- via card swipe on 14th May as booking amount for Upper Thane project, Casa Tree Tops.
A couple of days later, I informed them that I wont be able pay full cost and want to cancel my booking. They said, Refund wont be made and their sales team tried to convince me for some other projects like Pallava, Amara etc. Let us connect and sort this out.
Again, I went to meet them so as to discuss regarding my refund of booking amount of 90, 000/-, they clearly denied.
One of Their GM: 'Hemant' said, You can cancel your booking, but expect no refund.
They simply cheat new customers by calling them multiple times initially, and then they trap all the innocent customers by hurrying them to pay the booking amount. Once, you sit with their sales person, 2-3 more people will come around trying to trick you and compel you to give your swipe card instantly. Moreover, there are some cunning people, so called, who next discusses with you regarding the LOANs and EMI process. This person will be even bigger fraudster. Initially, he will say, Sir your LOAN will be approved based on your requirement. Later, that #######, changes his words.

This is one big scale of fraud and massive scam LODHA is practising in the market, i.e tricking customers into Pay booking amount and capsizing it. Because we are GENUINE people and if this malpractice is continued, this is total Fraud and appropriation without prior information.
Some definite legal action needs to be taken regarding this scam and also more and more Home-Buyers must be made informed about this malpractices, so that they don't fall prey just like me.
Lets connect at: ankit.[protected]@gmail.com
WhatsApp link: HTTPs://chat.whatsapp.com/LubrxOtzkuw2XlzrmFLiEO

Hello, sir/madam,
I am mr anand pamnani i have booked one flat from casabella at palava my loan not section in any bank, there is one condition if your loan is not sectioned then your booking amount is refund 63k. For last 3 months lodha employ reply me approval are pending and last month they asking me approval done the cheque will come on 15th may still no one as responed. Plz closed my matter earliest otherwise i am lodge a complain and i am going for media.
Contact me[protected]
Regards
Anand

Lets connect and fight if you also want refund or justice- [protected]@gmail.com

On 28-March'17 we visited Lodha Palava on gudi padwa, there we so many offers going on as suggested by the sales team few of which included free parking and registration and stamp duty. Seeing so much things we booked two 1 bhk jodi flat. Now the twist.

1. They told us that there will be 4 parking, 2 of which will be open and 2 multilevel car parking and they told us that all will be in written. Later after they took booking amount we got confirmation for only 2 multi level car parking no confirmation related to open and there sales team are no just ignoring us. Sad to see such things

2. Registration and Stamp duty will be free. Okay now after taking two booking amount they are asking us to pay for registration and stamp duty. This is just cheating I mean what is this? First they will say everything verbally later they change.I am so sadden by this incident.

I have paid them around 5 lakhs now, but no mood of going ahead with this booking and looking for refund.
If they would have agreed on the promise i would have gone ahead with my booking, but now things are just bad.

Dear shri mangal prabhat ji and lodha management team,

Greetings!

I am raghuvir s kulkarni resident of nerul, navi mumbai. I have done booking in your palava project in the year march, 2011 after pressurize from your sales staff and paid rs. 27000/- then after within 10 days i contacted multiple times to sales staff regarding cancellation but they have not entertained me as well as not responded on my case.

At this point of time, i thought to write you directly to get help and support as i am facing huge financial crisis due to below reasons.

1. From last couple of months my father and i started suffering from major illness and we started facing financial crisis.

2. My father’s both kidneys failed to function and we have spent much amount on his treatment and treatment is still going on and treatment requires rs. 10000/- every month, also from last month he started facing heart problem and dr. Suggested to go under open heart surgery in the 1st week of may, 17 which cost near about 6 to 8 laks.

3. After immediately that i was diagnosed with left renal stenosis and dr. Suggested performing surgery and for the same they have asked rs. 2.5 laks.

4. Recently my wife is also facing thyroid problem as well as depression issue and treatment is going on and i am facing financial crisis at this point of time.

Considering all above major challenges, i am kindly requesting you to refund my booking amount rs. 27000/- on humanity ground and help me in this critical situation.

I am confident that lodha group will understand my concern, severity of my family and help me at the earliest. Thank you for timely support and much required help.

Soliciting for your reply and help.

Note: please forward this email to correct authority if i am sending to wrong person.

Thank you
Raghuvir s. Kulkarni
91-[protected]

I just booked a flat with lodha builders recently. These people are demanding MVAT to be paid now after the booking amount is paid.
Whereas other real estate developers show in their advertisement as no service tax no MVAT.
So the question here is why is lodha builders demanding the same from its customers. Is this any kind of cheating that is being happening on part of the customers.
Kindly help

I am a property consultant in Ghodbunder Thane west.I have visited one client Mr. Rahul khadke (working in Bank of Baroda bank) & Mrs. Priya khadke in lodha Splendora gb road Thane west. He had filled a enquiry form on 04/04/17 which includes my name & my company name, even I have the proof of enquiry form, Before booking client asked me to give discount on the Brokerage which I will get from Lodha Builder, Client said me that you will get a brokerage of 2% from builder so you give me 1% of discount, so I straight Forward said No that I can't do this I can't give you Discount on my Brokerage, so Mr. Rahul Khadke Threaten me that if you will not give me a Discount on your brokerage then I will eliminate your name from my this booking & He said me that he have some Source in Lodha Group Who ca eliminate your name & I will tell to everybody that i came Directly to Lodha Office, So I said no its is not possible if you want to go ahead with this Deal You can Otherwise you can backout from this deal,
After this Conversation he booked flat in front of me on 06/04/17, So I asked the lodha sale person that my name will be there in booking right?so he said yes!
Now Client is trying to Eliminate my Name from his booking by calling to higher Authority level of lodha Group, he is trying to mail the head office that he came Directly to Lodha Office & he don't know me, This is just bcoz I have not given him discount on the Brokerage which I supposed to get from the builder(Pathetic client I Have ever seen in my experience).
So I request you all to raise this Complaint regarding this Client who booked flat in Lodha Splendora Thane with me which he is Regretting to accept this, EVEN LODHA GROUP CAN CHECK THE CCTV CAMERAS WHICH IS INSTALLED NEAR CUSTOMER DESK WHICH CAN PROVE THAT CLIENT CAME WITH ME WHILE VISITING THE PROJECT...I am attaching photo graphs of the enquiry form

I m one of a resident from chandresh Godavari chs Ltd .Few days back every alternate day we were getting water from municipal corporation and now about a month passed we are getting water once in about a week now which is very hard to make it .I strongly request to pl.look into this matter and get it solved.the soc. Has abt 200 flats and 40 shops.almost it's very hard to survive now with such a serious problem.even soc. Members went resolve the problem visiting MIDC office at mahpe but nothing worked up till now.

We have given an amount of ₹45000 as token money on 25th dec 2016 in Amara project against the promise of Mr srijeet pillai and ms Harsharan kaur sales managers, that it is totally refundable if we withdraw the application within the given time limit. Now it's been more than 3 month's but nothing has been initiated for refund of our money. We have given the withdrawal application at withdrawal.[protected]@lodhagroup.com within the given time limit but no steps have been taken by them nor they are reachable through any phone calls text or mails.
This is very unfortunate that lodha being a leading brand name in real estate is involved in such fraud activities.
Please take the matter seriously and refund our money as soon as possible.
Application no - CMH 003620
Purwesh prachee & Supriya

Dear

I would like to submit a official complaint about my apt vertica c. I have not recieved my apt and the delay has caused me a big loss. I had asked for refund twice in between and your RM have given me a calculation. When i questioned them about the value they replied apology it is wrong and you are not entitled for refund.
I have been discussing with all the managers including segment head fianlly and they just trying to gain time to recieve OC.
I would like higher management to intervene now and compensate for the loss incurred because pf wrong information provided and wasting of time by ignoring my emails and replying back same old stories
Regards
Amit shahani[protected]

Hi,
Recently i have booked a unit in lodha palava central park at dombivali. But due to misleaded and false promises i said to them to ask refund my money and i don't want to continue.

I have paid 81000 rupees through swipe. They said 31000 is the booking amount and if i pay extra 40000 then registration charges are free. They made me to took a decesion at same moment. I have done my swipe of 81k.

But what ever they shown me at that time of booking those all are not correct. They said that school is near to my building and also parking building also near to me which is not correct and every time the place is changing as per plan. And also i have booked unit in central park but they have changed my unit to downtown without any intimation.

Actually downtime bookings started in last year. I have askes lodha team why it was changed then they started telling central park is a virtual name and downtown is actual name.

They are not ready to answer my all questions. And many people are started calling and trying me to deviate but this time i am more cautious and asked many questions which still not answered by them. Now they are telling 81000 thousand is not refundable.

Please help me to get my hard earned money. Let me know if any more information required

Don't have many words to Say, most of them already shared their experiences with Lodha. Once you reach in the sales office they will cover you like a Gang of bulls and they are very desperate to snatch a booking amount from you. they will apply all their tactics so that they wont allow you to go without booking.
They always have a scheme of swipe-in discount, in which they will take your 1, 08, 000 from your card for Lodha Splendora, without giving you much information on it and if later you wish to hold or cancel the units then they will tell you that, we have a policy and we don't refund the booking Amount. Totally Fraud.. so creepy..

Lodha builders are fraud and bankrupt company which gives false promises.
when you go to book their flat in any of the projects . the executive will give you false promises, expectations and hope. once you give the booking amount, the executive will not take your calls and the back office recovery dept will ring you up for the payment even the building is not ready, they would pressurise you for the payment.

dont take their words as true and try to buy an resale flats which would give you transparent approach towards the owner.

I am sharing you the top bosses of the lodha group which you could email them your grievances / complaints

abhishek.[protected]@lodhagroup.com
abhinandhan.[protected]@lodhagroup.com
tikam.[protected]@lodhagroup.com
surendra.[protected]@lodhagroup.com

Regards
Frustated and agitated customer

We are residents of Thane City, and visited Palava City on 5th Feb 2017, and in a hurry they made our booking with bookig amount of Rs.99, 000. After 1 week reading the reviews we thought of Cancelling it. We are looking for the refund of the booking amount from Lodha group now, but they are denying to do it.
They didn't told us about the forfeit of the booking amount at the time of booking.