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Lodha Group Complaints & Reviews

1.3
Updated: Aug 13, 2025
Complaints 560
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Lodha Group reviews & complaints page 6

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J
jaima77
from Mumbai, Maharashtra
Jul 22, 2022
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Address: Andheri East Mumbai

I have booked a 3bhk in Lodha Eternis. during booking I was promised possession in May 2023. But that building has not even commenced (which was supposed to commence in Jan/Feb 2022) as Commencement Certificate is not received by them. There has been no updates or response from their side.
Lodha Group customer support has been notified about the posted complaint.
Dear Forum User,

Please help us with your contact details for our representative to reach you to address your concerns.

Regards,
Online Support Team.
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    7
    7042432299
    from Mumbai, Maharashtra
    Jul 12, 2022
    Resolved
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    Resolved

    Address: LODHA EXCELUS, LOWER PARWEL 400013

    Statement was generated for the month of June. Payment has be to done on or before 8th July 2022. I made payment as per due amount i.e. 1212.40 on 6th July.
    Credit Card team again debited same amount from my saving bank without any consent and information.

    Screenshot is attached for ref.

    Transaction ID : [protected]
    Date : 6th July 2022
    Time : 13:11 PM
    Amount : Rs 1212.40

    2nd Payment
    Date : 12th july 2022
    Time : 7:36 AM
    Amount : Rs 1212.40
    +1 photos
    Jul 12, 2022
    Complaint marked as Resolved 
    Lodha name is coming ...will submit complaint with the name of ICICI
    Lodha Group customer support has been notified about the posted complaint.
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      M
      Mehra M
      from Mumbai, Maharashtra
      Jul 10, 2022
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      Address: Mumbai

      Getting too many calls from Lodha Group. I am not interested in any of their properties. Please get them to de-register my number [protected] from their data base.
      Lodha Group customer support has been notified about the posted complaint.
      Dear Forum User,

      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610.

      Regards,
      Online Support Team.
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        A
        ADITH NAIR
        Jul 1, 2022
        Resolved
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        Resolved

        Address: LODHA CROWN KOLSHET THANE

        This is with reference to my EOI for LODHA CROWN KOLSHET, THANE and subsequent ask for refund . Have emailed you on 16th June 2022 still awaiting a refund for the same

        Looking forward to hear from you

        Regards
        Adith
        +91-[protected]
        +1 photos
        Aug 4, 2022
        Complaint marked as Resolved 
        Lodha Group customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2022
        Lodha Group Customer Care's response
        Hello Mr. Nair,

        We are looking into the concerns you have highlighted and will get in touch with you shortly. Request your patience in the interim.

        Regards,
        Online Support Team.
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          D
          deepa1125
          from Pune, Maharashtra
          Jun 24, 2022
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          Address: Pune nibm

          On 14th april 2022 i paid Rs2.07 lacs to Lodha Group for 3.5bhk flat in Pune Nibm property, then i checked on my own contribution and found that is impossible to arrange such big amount and i had also requested for project details which they provided after 12 days and there have been false promises and miss communication. I consulted back to them and asked them to cancel and refund the amount, to which they are claiming that there is no refund policy. This was never told at the time of giving token amount or was not part of any document which they showed to us .

          I have tried to communicate with the sales executive Mr Pratik Bhandare but i am not getting any response from him for the same, calls and messages are being ignored. Being an Nri client i am being kept on hold for so many days.
          I need my refund as soon as possible and cancel the booking for the same.

          Regards,
          Deepa Tanna
          Lodha Group customer support has been notified about the posted complaint.
          Dear Deepa,

          Please help us with your contact number or booking details for our representative to reach you to address your concerns.

          Regards,
          Online Support Team.
          deepa1125's [Complaint's author] reply, Jun 24, 2022
          Contact no : +56967056446
          Payment details: Rs 207000/-
          Receipt no : 1700029808
          Direct Cheque : The Hdfc bank ltd
          Dated : 16/04/2022
          Project details : Pune Nibm
          Tower 10, 301.
          3rd floor
          Type of unit : 3.5 bhk

          I have requested for Complete refund & cancellation process.
          Why is it taking so much time to process???????
          I need my harden money back!
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            S
            Jun 18, 2022
            Resolved
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            Resolved

            Address: Palava Prime Sqaure, Lakeshore green, Dombivli- East, Thane

            Hello All,

            I bought a property in Lodha's lakeshore green project in Dombivli. I bought the a 2BHK in Prime Square project of there in which they have mentioned they will be bringing apparently Asia's biggest mall. Lodha's salesperson sold me this property promising it will be at prime location which a world class mall infront of it, so I bought a property few meters away from the upcoming mall project. I bought this property at a higher cost as it in there prime sqaure project and comprised a lot on space. But now as the possession is nearing I randomly went to visit the update of property, I got to know they have cancelled the mall project and they are planning to bring their row house project instead. Without any intimation or approval they changed the project layout without informing the flat buyers, that too I got to know about this change on plan when I causally visited the property. When asked with the sales person in the sales office, they said they understand our concern but can;t do anything. In short I have spent a lot of money and now its now worth as promised.
            https://www.youtube.com/watch?v=UoCWeXsavYY
            Jul 22, 2022
            Complaint marked as Resolved 
            Lodha Group customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2022
            Lodha Group Customer Care's response
            Dear Forum User,

            Please help us with your contact details for our representative to reach you to address your concerns.

            Regards,
            Online Support Team.
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              D
              deepa1125
              from Pune, Maharashtra
              Jun 15, 2022
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              Address: Pune, nibm

              Worst Experience with recently purchased property at lodha. False promises and miscommunicate to the customers. I have purchased property by trusting name only. I have requested for cancellation process, now no one ready to listen anything. Customer Relationship Number:2218732
              I need to cancel booking, but they still not ready to process further...
              Lodha Group customer support has been notified about the posted complaint.
              Verified Support
              Jun 16, 2022
              Lodha Group Customer Care's response
              Dear Forum User,

              Hello, your concerns are being looked into and our team will soon connect with you.

              Regards,
              Online Support Team.
              Jun 16, 2022
              Updated by deepa1125
              Big Frauds the executives and the builder -(lodha group )
              I consulted back to them and asked to cancel and refund my money of Rs 2.07 lacs
              to which they are claiming there is no refund policy . This was never mentioned at the time of booking the flat and while giving the token amount and it was not mentioned in any document which they showed us.
              False promises and miscommunication to the clients by the executives.
              Calls and messages are been ignored by the executives for the cancellation process, no professionalism!!
              I need back my harden money and the booking to be cancelled as soon as possible.
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                D
                deepa1125
                from Pune, Maharashtra
                Jun 15, 2022
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                Address: Pune, nibm, Pune, Maharashtra

                Worst Experience with recently purchased property at lodha. False promises and miscommunicate to the customers. I have purchased property by trusting name only. I received only frustration by investing huge amount in property. I have requested for cancellation process, now no one ready to listen anything. Customer Relationship Number:2218732
                I need to cancel booking, but they still not ready to process further...
                Lodha Group customer support has been notified about the posted complaint.
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                  V
                  Jun 11, 2022
                  Resolved
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                  Resolved

                  I had paid amount of 15, 100 by mistake to Lodha Union Bank Account instead of paying to someone else. Attaching the account number from where I paid the same and also of Lodha.
                  +2 photos
                  Jul 18, 2022
                  Complaint marked as Resolved 
                  Lodha Group customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 13, 2022
                  Lodha Group Customer Care's response
                  Dear Forum User,

                  We request you to reach our customer care team at +[protected] or email us at service.[protected]@lodhagroup.com.

                  Regards,
                  Online Support Team.
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                    P
                    Pratik Mokashi
                    Jun 10, 2022
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                    I had purchased 1bhk in lodha rare gem on 31st May 2021. Sales guy told me that I will get the unit by Nov 2021. I went ahead since I found that possession is nearby and unit is in my budget. It is June 2022 and still waiting for my unit possession. They have got the part OC and they are running behind for full OC since 4 months.

                    Can anyone tell me when can I expect my unit possession.

                    CRN - 2208490
                    Lodha Group customer support has been notified about the posted complaint.
                    Dear Forum User,

                    We are looking into the concerns you have highlighted and will get in touch with you shortly. Request your patience in the interim.

                    Regards,
                    Online Support Team.
                    I have been only given false commitment about OC and possession of the flat. It is your responsibility to get the OC. We have paid the amount expecting the provided possession but you all are fooling every one o[censored]s.
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                      Namita Kolambkar
                      Jun 10, 2022
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                      Getting calls for buying Lodha property even when I am not interested. Calls are frequent and it disturbs me during my working hours.
                      Lodha Group customer support has been notified about the posted complaint.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
                      Dear Forum User,

                      To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                      Regards,
                      Online Support Team.
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                        poo sharma
                        Jun 3, 2022
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                        I am getting marketing calls from lodha 15 times a day . I dnt understand once I said no why your marketing person just and distrub. This is the complaint i am putting after that I have to go to consumer court for same . Make the same updated in your list
                        Lodha Group customer support has been notified about the posted complaint.
                        Dear Forum User,

                        To opt-out from any promotional communications from Lodha, please SMS LODHADND to 56161. You can also share your contact number to process it further.

                        Regards,
                        Online Support Team.
                        Dear Forum User,

                        To opt-out from any promotional communications from Lodha, please SMS LODHADND to 561610. You can also share your contact number to process it further.

                        Regards,
                        Online Support Team.
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                          Address: Lodha Upper Thane, Near Lodha Dham, Mumbai, Nashik Expy, Mankoli, Mumbai Maharashtra

                          Hi,
                          My Name is Ms. Pooja Agrawal, working with Accenture Ltd as Vice President -Consulting. Along with me, My sister, Roli Agrwal HR Head and my parents, retd.govt employees have shifted from Navi Mumbai to Lodha Upper Thane because of three Major reasons: Peace of mind, Fresh Air and safety of Senior Citizens and Females. My parents can live a healthy life as My mother is struggling with Acute Bronchitis and Hypertension(very high...
                          +6 photos
                          +1 videos
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                          Savita Haldankar
                          May 13, 2022
                          Resolved
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                          Resolved

                          We have booked flat in lodha crown, in April 2022, they are not giving us registration agreement copy, they hide the project is under Lower income group, 17 lac for development they charge to us and flat cost only 13 lac, now they are showing bank 91 % work completed, and asking us to pay the money our bank is ready to pay but they are not showing 100% work completed. And they sending email to us interest rate charges and another demanding money.
                          Please look in to the matter.
                          Jun 20, 2022
                          Complaint marked as Resolved 
                          Lodha Group customer support has been notified about the posted complaint.
                          Verified Support
                          May 17, 2022
                          Lodha Group Customer Care's response
                          Dear Forum User,

                          Please help us with your contact details for our representative to reach you to address your concerns.

                          Regards,
                          Online Support Team.
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                            Hi, writing this complain bcz we are not getting as much help as promised by theLodha staff . We complained to the HPM team bout the cracked tiles in the washrooms n in the hallroom n of the granite in the washroom n even the sink in the kitchen is not in good condition but no response. Pls help us to resolve all the problems.
                            Lodha Belmondo, pune. Tower 8, Room #1601...
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                            sailorvish
                            Apr 25, 2022
                            Resolved
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                            Resolved

                            Delay in Flat registration process

                            Myslef, Vishwajeet Jaijeet Singh booked flat in Lodha Codename Premier on 12th March, 2022 at Casa Foresta 503.
                            I have made all the required payment until now and awaiting for Registration process.
                            I would like to report frequent calls from the Lodha during office hours for payments, despite making all the payments on time.
                            I am still waiting for the completion of my flat registration, registration payment was made for...
                            +1 photos
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                            A
                            Arch lodha
                            Apr 23, 2022
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                            Address: Mahalaxmi, Mumbai India

                            Lodha Amara charged unreasonable penalty of 80k and saying that they will not give flat possession untill penalty is paid
                            Lodha Group customer support has been notified about the posted complaint.
                            Dear Forum User,

                            Please help us with your contact number or booking details for our representative to reach you to address your concerns.

                            Regards,
                            Online Support Team.
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                              N
                              Nishnet Club
                              from Jalalpur, Gujarat
                              Apr 20, 2022
                              Resolved
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                              Resolved

                              Address: Lodha Crown Viva, Thane, Manjhiwada

                              Hi Lodha team,

                              I am sharing one beautiful video of nature where we are alloted with one small beautiful smelling gutter in front of our building named Lodha Crown Viva where very very small kid type of snake is swimming in the gutter and poor baby wants to come out.

                              Please do watch the video and let me know how safe is atleast kids who are playing at groundfloor and what if this snake enters from entry gate easily.

                              We raised this complaint everytime regarding closing the gutter but always we got an excuse from help desk that the matter is on going with govt team.
                              What if some of resident got attacked by this creatures coming from the gutter.

                              This was not promised when you all were promoting for allotment.
                              If someone got injured by this snake in future, will Lodha take responsibility of this event.

                              Hope this escalation will be taken on serious note and some fast action is to be taken on it. Because this video is really not fun to watch and this is worrisome for residence living near that gutter.

                              Even the mosquitoes crowd is more during night time due to that open gutter.

                              Regards,
                              Nishant Chavda, Medical Advisor
                              Tower 5- 503
                              Jun 5, 2022
                              Complaint marked as Resolved 
                              Lodha Group customer support has been notified about the posted complaint.
                              Verified Support
                              May 02, 2022
                              Lodha Group Customer Care's response
                              Dear Forum User,

                              Please help us with your contact details or CRN number for our representative to reach you to address your concerns.

                              Regards,
                              Online Support Team.
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                                abhirup_ghost
                                Apr 5, 2022
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                                Resolved

                                Apartment Parking booking

                                Address: Mumbai

                                I have received possession of my flat in Lodha Palava City Maharashtra on September 2018 and I am yet to get my covered parking as promised to me while booking my flat in 2016 - it has been almost 4 years !!! ( I was even charged more and was assured we will have a parking in the nearest MLCP).

                                I paid multiple visits to the PCMA office but every time they had mentioned parking is a separate department and they won’t be able...
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                                Sbz999
                                from Mumbai, Maharashtra
                                Apr 3, 2022
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                                I've been getting alot of calls from your telemarketing team to promote your properties even though I've told them several times I've already purchased and won't be needing one. Kindly remove my number [protected] from your potential client list. Thanks
                                Lodha Group customer support has been notified about the posted complaint.
                                Dear Forum User,

                                To opt-out from any promotional communications from Lodha, please SMS LODHADND to 56161.

                                Regards,
                                Online Support Team.

                                Regards,
                                Online Support Team.
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