Lodha Group Complaints & Reviews

Lodha Group Amara is holding amount of 20 lakh rupees. We were given false information on the apartment after which we decide to withdraw from the project.
We visited the head office and where ill treated and offered a cheque of 6 lakes only which we denied.
CLUSTER - Wing 28
WING - W28
UNIT NO - W28-405

I had booked ready to move 3 BHK flat on 13th June 2021 from Lodha for a total cost of Rs. 68, 17, 152.
The Registration was done on 22nd July 2021, post which I cleared the final outstanding amount on 27th Aug 2021.
I was being promised to get the possession within 15 days of the final clearance date which was in mid of September. After several following up in mid-September and post talking to their executive, I was given a date of 28th September for possession but later it was stated that there was a delay from their team in the possession process ( it was stated they need 15 days for the maintenance of the interior). Post several calls and talking with their customer care executive, I was being given the date of 16th October. I requested them to pre-pone the handover by 3 days on 13th Oct as I wanted to perform Puja rituals on 15th on the auspicious day of Dussehra. After several calls and follow up, they agreed to give possession on 13th Oct. But on 8th Oct I was informed that due to 'leakage in the Kitchen utility ceiling area' they had to reschedule the handover. Post this I was not intimated with any particular date.
After several calls with customer executives, I was being told to wait till I get the call from the concerned team ( No timelines were mentioned).
On 23rd Oct, I again contacted one of the executed, who stated to me that the handover will be done in the first week of Nov, but didn't give me any date.
Its been almost 2 months that I have been following up for getting possession of the flat where already I have paid 2 EMIs. I requested to let me visit the flat so that I can see it from within but it was stated that I won't be allowed to see the flat and would be allowed only post I get possession.
This is totally harassment and Fraud where i am hampered financially and mentally.

Hi,
On 1st Aug.'21, I had booked a flat in Lodha Palava by paying 2.8 Lacs. The promised area was 609 sq.ft RERA Carpet Area with 100 sq. ft of Garden. The rate was finalized 56L all inclusive ( Stamp duty, Regdn & Maintenance for 4 Yrs ). Basis on this booking, they allocated me in CASA CLARA "L" block ( Cost Sheet signed by Mr Ratnesh Tripale - [protected] ). When i visited the said flat, they shown me the outside of flat & said that their policy is not to show before possession. That time i saw the garden area is only 50 sq ft against the promised 100 sq ft. After that I asked them to measure the internal area as per RERA it should matched to 609 sq.ft. They denied to do & suggested for another flat in URBANO - "J" block. with 87 sq ft of garden area. I visited thrice & they didn't show me the flat. I highlighted all these details to the seniors ( Mr. Sunil Shelke ) of the said sales team, he accepted & apologized on behalf of his sales team. Then he suggested two option for this either I have to pay more ( approx 3 Lacs extra over & above negotiated amount) or I have to cancel the deal. Since am not able to pay more, then I preferred to cancel the deal & immediately asked them to refund through mail on 3rd Sept.'21. After that, have done several follow ups, but still the refund processing is pending, even they are not responding to my mails.

Sales Team members -
Mr Vivek - [protected]
Mr. Ratnesh - [protected]
Mr. Aritra - [protected]
Mr. Sunil - [protected]

Customer Care / Office management -
Ms Hemangini - [protected]

Hi,
On 1st Aug.'21, I had booked a flat in Lodha Palava by paying 2.8 Lacs. The promised area was 609 sq.ft RERA Carpet Area with 100 sq. ft of Garden. The rate was finalized 56L all inclusive ( Stamp duty, Regdn & Maintenance for 4 Yrs ). Basis on this booking, they allocated me in CASA CLARA "L" block ( Cost Sheet signed by Mr Ratnesh Tripale - [protected] ). When i visited the said flat, they shown me the outside of flat & said that their policy is not to show before possession. That time i saw the garden area is only 50 sq ft against the promised 100 sq ft. After that I asked them to measure the internal area as per RERA it should matched to 609 sq.ft. They denied to do & suggested for another flat in URBANO - "J" block. with 87 sq ft of garden area. I visited thrice & they didn't show me the flat. I highlighted all these details to the seniors ( Mr. Sunil Shelke ) of the said sales team, he accepted & apologized on behalf of his sales team. Then he suggested two option for this either I have to pay more ( approx 3 Lacs extra over & above negotiated amount) or I have to cancel the deal. Since am not able to pay more, then I preferred to cancel the deal & immediately asked them to refund through mail on 3rd Sept.'21. After that, have done several follow ups, but still the refund processing is pending, even they are not responding to my mails.

Sales Team members -
Mr Vivek - [protected]
Mr. Ratnesh - [protected]
Mr. Aritra - [protected]
Mr. Sunil - [protected]

Customer Care / Office management -
Ms Hemangini - [protected]

I hv booked an apartment in Lodha GB project. I have been provided payment milestones accordingly I paid booking amount. After few days, I started recieving calls from Lodha team for default of payment. After checking into Lodha ERP system online...the payment milestones differed.
After bringing this to the notice of the team they showed insufficiency to change or edit the same as agreed on paper. Over which I had suggested to have an annexure of the same document to agreement to set aside ambiguity or issues in future. That option is also not accepted and I have been asked to follow it. Even after showing trust issue, Lodha team is showing inability to return payed amount or change milestones as agreed. Have no other option to go on social media socialising people and to raise consern as per RERA.

I have booked flat in Lodha Palava on 03Sep2021. However on 14Sep, I called them and asked to cancel my booking. They denied to cancel the booking and misguided me to different people. I mailed them spoke with different person but nobody helped me. I was mentally harassed by them. I don't know what I would do now. Please help me to get the refund.

The bus drivers from Xperia to casa rio gold don't ply on correct timings and they do inky pinky ponky between them to start the bus. This causes a lot of problems and wasting of time. Please look into this as they act as if they own Palava.

I brought a 2BHK Ultima in Upper Thane project. At the time of sales we were told the building will come up best Bombay dhaba but when i see whats alloted to me its 5 Km away.

The brochure during sales promises a approach road to Nashik Road which is not complete. Connectivity is severely hampered

We were also told there will be a good view and this we booked flat with deck but they gave us view of inside instead of outside.

To top it off, the main circuit already went through a short circuit incident & elevators get shut every week at least once.

Hi,
Lodha has good name but in terms of support and solution management its "Zero" The design is not reviewed by the professionals and they made there own layouts and design which everyone are facing problem after tacking procession due to fault design and they don't agree that there is fault in design.

When the complaint is raised they close without permanent solution, temporary they rectify but they dont think on long run, they wash there hands and try to skip / handover to society

From the day one onwards after taking procession I am facing problem in utility area leakage issue but till now its not sorted out, they claim that its because of other owners creating problem and blame on other and they dont think that this needs to be rectified and provide solution .

Till today problem persist and when we ask them to share contact details of their senior's they dont share i have even sent email to Abhishek Lodha but i haven't received any response this is how LODHA treat customers after investing on flat we need to cont. with the problem

When there is complaint raised with PCMA team come and take selfie that is over if we call again another person will come and take another selfie this contd... since last 2 years but could not find any solution by LODHA

Hi,
Lodha has good name but in terms of support and solution management its "Zero" The design is not reviewed by the professionals and they made there own layouts and design which everyone are facing problem after tacking procession due to fault design and they don't agree that there is fault in design.

They give construction to 3rd party contractors and LODHA team is not even bothered to verify nor even inspect at site, and also use of electrical switches and toilet accessories are of cheap quality which will not work for more than 6 months.

Each and every building much have separate common meter for water and electricity but for 3-4 buildings they have 1 meter which is huge cost in terms of MSEB slab goes high

When I email to Sr. Management there is no response they are least bothered they don't understand common man problems.

From day one there is leakage from roof. Even after making complaints nothing has happened.

BOOKED FLAT AT LODHA PALAVA KHONI (DOWNTOWN URBANO - H - 0302 ON 16/08/2021. AMOUNTS PAID : Rs.45000/- on 16/08/2021,
Rs. 5825 on 19/08/2021 and 260000/- on 21/08/2021 . Flat purchase IS NOT AFFORDABLE to me . Please refund booking/consideration value amounts (with due deductions if any towards your management expenses). Kindly note, i am physically handicapped and this amount Rs. 310825/- means a lot to me. It be please noted that since i have not possessed the said property consideration amount needs to be refunded as per existing laws.
Regards.

Dear sir,
I need your help.. I have book a flat Lodha palava city with the booking amount of rs 4, 66, 000/- but due to some issues I am unable to go ahead with that deal.. now Lodha informed this amount will be forfeited.. please help to release this booking amount .

I had booked flat no 611 in Lodha Jasmine Taloja on 22nd August 2021, due to financial issues and had decided to cancel my booking and requested sales manager Swetha Jaiswal to refund my booking amount but she denied to pay back refund amount stating we can't refund amount due to you signed the papers and they have the policy of non refundable, but when I asked share me policy, they denied to share that with me and there are marketing channel partners make people fool.

I had also sent email to Lodha customer care email address asking for refund.

As per RERA rules, booking amount has to refund by developer within 45 days .

Please refund the booking amount at the earliest.
Regards,
imtihas Shaikh.

My no is [protected] and is in DND list still i have recieved more than 50 calls from lodha
Every call i have denied for any purchase but still every second day i get call from a new person asking the same question

We took possession of flat number L 1001 in Casa Clara Downtown, Dombivli East on 14th Feb 2021.As per agreement the possession was scheduled on 31st December 2019, but giving reason of Covid 19 the possession of above flat was given on 14 th February 2021. i. e 14 months late.
At the time of possession we saw that their was colour mismatch in all the rooms. In every room 1 or 2 walls had different colour than the other wall of same room Also there were patches in the bedroom wall. The finishing was not fine. Also 1 AC of bedroom was not working. Hence we lodged a complaint in the PCMA office. Ms Sneha of PCMA office raised a ticket for the AC complaint but she forgot to raise a ticket for the colour mismatch complaint. When we reminded the PCMA office, they said that now the time period for raising a complaint has expired and you will have to get the colouring done by yourself.
We persuaded them and told them that it was Ms Snehas mistake and why we should bear the costs of colouring. But they bluntly refused and said that you should have come earlier for that.
My whole family had been affected by Covid 19 and hence we were unable to go out. We cooperated with you and waited for 14 more months for possession. I wish to arrange a home warming party in August 2021 and the person for AC repairing is coming on 14th August 2021 for carrying out the repairs.
I request you to send your person for removing the colour mismatch of the walls affected on 14th August 2021, so that both the works will be carried out at the same time.
I am working in an International Government Bank and my Husband is working in a MNC Hence we will be inviting many Dignatories of our professions and it will present a poor picture of Lodhas construction in front of them.

This is a complaint regarding an agent named Mr.Sajid from the Lodha Crown Project. He Contacted us regarding the project and all of a sudden started bad-mouthing and speaking ill language with my father, who is a senior person and also an customer to you.
Request you to immediately remove this kind of person as because of this we have lost faith in the Lodha Group.

Resp sir

I signed the agreement for flat no 1001 wing 15 lodha amara kolshet road thane on dated[protected] and till dated[protected], staff of Easy lease giving excuse to give possession. Staff promises to me give possession on[protected]. My household items reached at[protected]and from[protected] i am staying in hotel with family so Easy lease staff totally harassed me and my family . All the formalities did complete from my side on[protected]. Kindly state the reason for harassment.I never suggest to anyone for lodha amara

Regards

Harbansh singh

[protected]
[protected]@gmail.com

Dear Lodha Team,

We are very disappointed with the below mail sent by you. As you have confirmed we scheduled the key handover on 01.08.2021 and prior 4 days we are getting such intimation that is really not acceptable.

According to your earlier confirmation we have already informed to our current house owner that we will vacant the place on 10.08.2021 but now we need to pay them for the extra days. This will be additional cost to us with our new lodha house bank EMI.

We have made all the payments as per the schedule and also gave the entire 1 month to complete the flat work but getting this intimation now which is not a good review for the Lodha as what commitment they have given us at the time of booking.

Now we are requesting to confirm the exact date to get the keys and do not postpone the same again.

We are expecting a call back from the senior management on this issue at the earliest.

Regards

Uday Thakur

[protected]

Myself Vikas Siddharth Jadhav, stay at Lodha Crown, orchid H 1014.
Last night water leaking started from my flat ceiling and from Bathroom window due to labours kept water tap on at H1114 flat.
HPM team switch off the water tap of H1114 but my flat ceiling has been damaged and still drainage water of H1114 is coming to my flat H1014 bathroom through the window whenever H1114 uses the water at wash basin & bathroom.

We are not able to stand in our bathroom when this drainage water is coming.
I request you kindly look into it on priority and provide the solution where we have take bath. And repair, paint my flat ceiling.

Also complete the water coating at floor of flat H1114 to avoid future ceiling leakage problem before the possession of this flat.

I bought this property because of Lodha name but now I am very frustrated construction of this project is too low. I will never refer anyone to buy property from Lodha.