Lodha Group Complaints & Reviews

As i booked the flat code name riverside aurelia g 1802 but i am confused when i got the receipt by courier at 27/11/2017 vide receipt no is 00688664
In receipt why the flat has changed tower changed why your management has changed the property which is totally wrong which may pls correct the mistakes at this stage now to avoid further legal communications
(Code name epic, aurelia g 1802)
Instead of our booking
(Code name riverside aurelia g 1802)

Dear sir,
As you are aware, my flat was leaking before possession in the master bedroom 2014. Your engineers repaired it without respite. The leak continues.
The parapet terrace also leaks. You provided an extra sheet in the opposite building at the same level but not to my flat. All balconies and dry areas leak during the monsoon. Inner wall of the master bedroom also has the same issue and the changing room too. We have given a letter to that effect too to your office. Following this complaint mr prathamesh your employee has brought your engineers thrice recently. But no action has been taken. Many customers interested in buying property here come to my flat too and want to buy a flat for my son. Please rectify this at the earliest.
Warmest
Dr harish shetty

Lodha is well known brand. But we dissapointed lot when we brought flat at mumbai ghodbunder rd in loadha.. And we found our another society member and friends also facing problem to get saftey grill or saftey at very heighted floor of flat.. Such as 11th 25th floor.. We hv childrens n we got very much scared if about height saftey is not there. Lodha would not allow ous for height saftey... Now in december we are going to shift at gb rd thane 's lodha. But i am very much scared about height and careless attitude of this builders... If any sucide or falling down case will happen..in lodha.. It will b lodha's careless saftey towards heighted flats... I hope this complaint will b not only consider but also will give justice to ous.. By lodha owners

Dear sir i reside at platina a and facing lot of issues of my bike parking. Firstly you people have given me a parking way ahead of my building and secondly when i park near the experia mall where all the bike are parked and then when i come back from work i always see m bike been mishandled and put inside so that i had to struggle and remove 4-5 bikes to get my bike out. Its so rude and people should not touch or remove other bikes just for there comfort. If i would have done with yours may be then you can feel the pain. Firstly i dont stay on rent and made the entire payment and still some illiterate people touches my bike which is not right. And secondly the security person talk so rudely by abusing and showing there character. Deepak sonnawane was abusive today a nd when i complaint to his senior the seniors also talked rudely just because m not a maharastrian, if you people were giving house based on religion and caste would have never taken it.. Seriously regret for staying at # palava city with cheap mentality of people and there attitude.

Hi, i had booked a flat in lodha amara on 23 july 17 at lodha amara on 23rd july 2017 in wing #10 flat# 2703 (Rera registration number - p[protected]), with token amount of rs.45000/-
Lodha head office - lodha excelus, level l 2, apollo mills compound, n m joshi marg, mahalaxmi, mumbai – 400011.
I had verbally cancelled my booking on 26 july 17 and formally sent email on 3rd aug 17, and requested then to refund booking amount of rs.45000/-
Reply i got from sales manager tarun agarwal (+91-[protected], tarun. [protected]@lodhagroup.com) is “at the time of sale it was clearly mentioned by my senior that booking amount is not refundable.in-case you require any other clarity we can meet at amara sales office for discussion.”

I hereby request your help to get my booking amount refunded. Attached with this complaint – application acknowledgement, payment receipt, email conversation.
Thanks, manjit oberoi,

I have booked a flat on 15th august, 2017 in lodha casa epic fontana - c-1106 and paid rs 45, 000/- as a booking amount.
Next day i came to know that directions were not provided to me properly when asked at the time of booking, so i wanted to cancel the booking because of misguided information.

But they are not ready to refund.
Since in my case they have provided me with incorrect information they are liable to refund my booking amount.

Can you please help.

Hello

I booked a flat in lodha, casa rio, riverscape d wing on the 18th floor. However, there are lots of problems with the construction and repeated follow ups with the pcma have yielded no results!

1. During possession in march-2017 we had complained that the tiles in the living room were cracked. While they said they'd rectify it then i have not seen any action from their end so far. After following up and visiting them personally many times they tell me that they don't have the tiles and it's unlikely they can fix it anytime soon!

2. We took possession in march and during the first monsoons the doors all jammed up. This is a pure construction issue and lodha now tells me that their 30 day warranty period has expired.

3. The guest bedroom has developed a crack on the wall and following up is not yielding any results.

4. The first monsoons and the living room starts leaking! I'm not talking about a wet patch but actual dripping of water from the ceiling. They've cleared up the choke after multiple follow ups but the patch still remains.

What i've noticed is that policy for lodha only works when it favors them. A 30 day warranty is something they will wave at you conveniently but will not resolve any complaints in a time bound manner. I'm losing confidence in this group and their reputation is taking a huge hit. They should remember that negative word of mouth spreads faster than advertisements in newspapers.

Lodha signed agreement for sale for two flats that i purchased at palava/dombivali - exotica - case rio gold. All the payments made including 2 years advance payment for society charges & maintenance with 18% gst which did not apply during my signing agreement! Nevertheless, after al payments made to last rupee, lodha is taking very long to handover my flats. I had requested for pre-possession inspection which they refused, is this allowed? My 2cr investment we cannot inspect!? Please advise recourse to take builder to task as delays to too high. I am unable to use property which is oc ready and my payments all done as per demands by lodha. No reason is given for delay either.

Hi i paid lodha group for booking of flat in palava via swipe machine sum of amount rs 90000/- on 12 aug 2017 for casa fontana but due to my financial situation i am unable to continue for funding the project so i decided to cancel the booking and ask for refund but they refuse to pay. Please advice what has to be done as i am the only bread earner for the family and such a big loss will be to much for me to adjust.

Lodha builders and sales are cheaters and soon we will post the matter in media and we have all relevant videos and papers as somone has to take action as these builders are just fooling and cheating people.
Shame on builder he is worst then a road side builders.
Specially they applied a interst even after paying on time and since 3 months fooling us.
They said they have offer and now no one recieved calls and shame on the sales who just speak lies.

Hi,

I booked 2bhk flat in palava city on 28th hume and paid booking amount as well as some other amount, when i reached there sales representative show me two sample flat one is 3bhk and second one is 1.5 bhk. I mentioned i need 2 bhk because 1.5 area is not sufficient for me, so she mentioned that 2 bhk is same as 3 bhk just 1 room is excluding. I asked room length she said master bedroom is 12x10 and 10x10 then i was agree and paid the amount. After 2-3 days i discussed with my friends then i found that this location is not lodha's it's on lease then i called her and arrange one meeting then she said yes it is on lease but very soon lodha will occupy it, i don't know why she didn't mentioned it earlier then i asked her can you show me the built-up flat, she said it's not yet ready but she said there is few flat which is already build and delivered then i went there and saw it and ask to flat owner about flat size then he mentioned that both bedroom is 10x10 then i realized everytime they are making false statement so how i can believe it and side by side i check my financial situation then i realized it won't be a good move at this time. So i called/mailed her on 15th july and asked her to cancelled my flat and refunding process then she said there will be no refund as per policy then i ask her about cancellation policy but till date i didn't receive it even i am agree if you want to deduct some amount then i have no issue but they are not cancelling and refunding my amount and also they are not giving any documents to me.

Please look into this issue.

Thanks,
Harish sharma

I have done booking in lodha casa rio in 2016 with initial booking amount of 63000 rs. Unfortunately flat shown on layout and actual flat was not same.
After fixing meeting lodha team atleast for 3 times team was not available to show the flat and ask us to go and see it from outside. Now we are asking for refund of initial amount and lodha team refused though the mistake is from their end.
Regards,
Uttam

Background : on 8th feb we had telephone conversation and agreed on price for 1.11 cr all inclusive. I have paid token amount of rs. 45000 on that basis. I made followup continuously on my allotment letter and 15th march i got email with final price for flat is 1.1196 cr. Which was not accepted to me and i have cancel the booking stating the reason that they took long time to sort out all thing and price is not as per our agreement at the time of payment of token money. Now since mar 17 i am following with sales person mr. Anujit barai for refund of my token money but no respond from him.

Kindly advise us if you can help us on this matter.

Hi,

I booked a flat in lodha meridian giving 1.08 lakhs. Sales person cheated me but not mentioning about lease car parking agreement with other apartment.
I came to know about this from other source and cancelled the booking.

But they are not returning booking amount. Lodha means cheating.

Please help me in getting my booking amount as there is no fault of mine

Lodha amara is busy with lot of wrongdoings.
I have booked a flat (Wing 31 flat no 406) in lodha amara in thane.
I have paid booking amount around 65000 and i cancelled it within one month and now they are refusing the return booking amount. They have different refund rules for every customer.
This looks like big fraud. It is not expected from such reputed builder in mumbai.

I am a resident of palava city and i want to complain that in the casa rio club house there is a particular tile on which it is printed "chatrapati shivaji maharaj terminus" and without even seeing it people walk away on it so first of all kindly change that particular mat or tile whatever it is or else we would take strict action regarding it. People are supposed to bow in front of their name and not keep their foot and walk away so kindly change it s soon as possible befoe taking any strrict action

We have booked 1 BHK apartment in Lodha Amara project on 17th June. Lodha Sales executive guy Karan Verma gave false information about the project and did not provide us the terms and condition and Lodha refund policy before 2 credit card was swiped. He took the 2 credit cards of two joint owners of the same flat from us and swiped the 1st card for Rs. 95000 and 2nd card for amount of Rs 13000 and did not provide us the transaction slip and also did not take signatures from us.
Apartment in Wing 31, flat number 805 was booked in Lodha Amara phase 2 project in the name of 2 owners. Payment for booking amount of Rs 108000 was done by 2 credit cards.
Payment of Rs. 95000 was done by Citi credit card ending with 4817 and cardholder name is 1st owner
Payment of Rs. 13000 was done by HDFC credit card ending with 4843 and card holder name is 2nd owner

Payment was done in the Merchant Name of ISHWAR REALITY AND TECHNOLOGIES PVT LTD.

Lodha Sales executive guy told us that they we will reach out to us and take both owners signatures on the forms and other documents .
We have cancelled the booking on 30th June 2017 since Lodha sales executive guys have cheated and there was no transparency in this deal.
We have asked Lodha sales guys to refund the entire money.

Lodha sales executive denied to refund any amount to us for this apartment booking.
Lodha sales executive guys have cheated and done credit card fraud since they have to reach their sales target.
They did not provide any transparency on this transaction and did not give us the Customer’s copy Transaction slip and also did not take signature on the transaction slip from us.
We are waiting for the refund of Rs 1.08 lakhs from Lodha Group.

Hello Lodha Group,

This is to inform you that I have done a booking in Palava-Dombivali 2BHK flat on 7th May 2017. Amount for booking is RS 81000/_ Let you to inform you that I could not go forward with this deal because of my some personal issue or problem.

I request you to please return me my booking amount. I am agree if you deduct some percentage as an penalty.

Let me know for any information needed from me.

I am stay in lodha splendora vivant G 404 flat flat costing 1.2 crore and lodha is not providing water to 100 families last 6 to 7 days, all management team is just ignoring resident genuine problem, nobody is taken care if you planning to buy flat just visit the site ask people who stays there everybody is suffering with this builder, poor management, false commitment ignorance and no ethics. anil mishra

This is for your information last 17th june-17 i was visited lodha kalyan shilphata sales office for project enquiry purpose, during that time i met with ms. Rituparna & mr. Neeraj mishra (Agm-sales) i was told them it's not budget as per my requirement and both of them pressurise us to final by that day, then i have paid rs.45000/- (Card swipe) after two days i informed to both of them by mail and phone for cancellation this booking and refund my amount but they are saying it's non refundable which has been not mentioned anywhere in sales office/outside office/banner.

Please take appropriate action immediately.